Is there a Ford Service Center that doesn't suck donkey balls?

HTR21 · Sep 26, 2016

There is actually a number to call if you run into issues with a Ford Service Center.

(800) 392-3673

They will assign a case number and a representative to push the issue from the Ford corporate side.

I'll let you know if it helps any.

HTR21 · Sep 28, 2016

Calling the 800 number and getting someone from Ford to push the issue from their side made all the difference in the world. Problem has been fixed. No extra charges. They even offered a loaner vehicle.

Lesson learned is to not accept unsatisfactory service from a Service Center. Escalate the issue if you are unhappy.

I'm glad it is fixed.

1oldtimer · Oct 12, 2016

My Dealership is Awsome. I have never had amy issues with them and they are always genuinly concern with my visits. Sheehy Ford, Warrenton, Va. I'll do buisness with them for all my car purchases and servises.

1955moose · Oct 12, 2016

Yea it's sad, the majority of shops, even non dealer, pay their mechanics on some sort of commission basis. My techs at a motorcycle shop I used to run years back, worked on a split. 50 percent for them, 50 for the owner. It worked fine most of the time. But if their was a comeback, or a problem, that's when all the drama started. I wished they were paid a good hourly, but in the repair business it rarely is done. Besides profit, it keeps the employee from trying to milk the time clock. It is sad that most dealer techs are like horses with blinders on. They know their job, but can't vary from that. I know because I've chatted with techs about other brands, other than their training, and it's like your speaking Klingon! Thank goodness I've worked on everything from Alfas to Zundapp motorcycles. And loved the challenge of figuring out what made them tick.

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Is there a Ford Service Center that doesn't suck donkey balls?

HTR21

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