Another thing to try is changing the rear diff fluid and transfer case fluid. If the noise is only happening in 4A then try changing the front diff fluid as well.
I have a 2018 Platinum (built 12/2018) with less than 40K miles that stopped blowing cold air. Today the dealership quoted me $3400 to replace the evaporator. I declined and will be finding a local shop. I'll be looking into recourse with Ford if their evaporator or other A/C parts are...
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