ManUpOrShutUp
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UPS sucks (as always)... avoid at all costs, use USPS or Amazon Prime whenever possible
Between Saturday delivery and faster processing, you generally get things 2 or more days earlier too
This was an Amazon delivery and they generally use UPS for anything that is too costly nor large to ship via USPS. My main issue with them is my driver and the local distro. I have had the same guy for the entire 12 years I have lived in this house. One day I happened to be coming out with one of my (very friendly) dogs (on-leash) while he was delivering a package and went over to get the package from him. I was trying to be friendly, but he freaked out. I mean he really, really freaked out. He dropped my package and leapt up into the back of his truck and pulled out his pepper spray. He then proceeded to tell me how he had been bitten numerous times and "really hates dogs." I assured him that my dogs are never, ever outside unless I am out there with them so he had nothing to worry about. Nonetheless, ever since then he won't even get out of the truck. He, literally, throws all of my packages out of the back of the truck. After having numerous items broken because of this I complained to his boss, who proceeded to tell me there was nothing he could do because the guy is union. He said to just have the merchant replace the item and keep my mouth shut because the driver could simply choose to stop delivering my packages altogether. I did that and generally have few problems now, but when the guy gets really busy he simply postpones my deliveries anywhere from 3-10 days.