99WhiteC5Coupe
Full Access Members
I had the worst oil change of my life today on the expy!!!! I had it done by the Ford dealer and it reminded me why I won’t ever. Again.
I got under the truck and it started down-pouring, the pan bolt was torqued down so hard I had to put a pipe on my 5/8 box to loosen, socket set didn’t touch it. Filter was so tight I had to destroy it and crush it with chanellocks to get it off as the filter wrench couldn’t get it. All this in the middle of a down pour......just a vent LOL.
It amazes me you can’t pay people to change your oil properly.
I bought a new 2015 Ford Expedition Limited 4x4 - my first Ford in 40+ years of driving and vehicle ownership.
Twice, the selling dealership “factory trained technician” put 5W20 oil in the engine, instead of the required 5W30. Another time, the same dealership also put in eight quarts of engine oil, instead of the required six. When I spoke to the service advisor about the 5W20 oil - he said his “guys” weren’t used to the 5W30 oil yet.
I no longer go to that dealer for anything.
I went to a second Ford dealer for the “works” oil change package (I had four major surgeries and can no longer perform certain tasks). When I got home, I noticed the large, underbody engine shield was hanging down and not fastened. Back to the dealer to “get it done right”.
I’m now using a third dealer for service. It amazes me that the owners of dealerships haven’t figured out that poor service drives customers away.