2017 with dreaded paint issue?

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99WhiteC5Coupe

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I’m not sure but hopefully, the corrosion warranty says otherwise. Lots of Expys with bubbling paint in first years of ownership have been told no repair if not perforation or holes. I’d try to get it covered under warranty first too, but doubtful. OP can make his own hole if they deny coverage.


I was one of several lwhose Ford dealership said the corrosion under the paint on the rear tailgate was not covered under the corrosion warranty (while within the 36 month - 36,000 mile period, and purchased new).

For 2016 and later models, Ford changed and improved the corrosion warranty - which does not require a hole to perforate.

Looking back, I should have insisted the base warranty cover the corrosion (under the paint - the top paint on the vehicle was done very well).

Aluminum panel paint corrosion - one of several reasons I’ll never buy another new Ford.
 

Plati

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Agreed, the problem persists. I’m impressed threatening with a Lawyer got that guy anywhere, good for him. Our crappy common Lawyers are no threat to large companies. Their attitude is “get in line and waste your money, then we will get your case dismissed in a flash”. Remember, Fords lawyers are better than any of ours if you actually get/have a case against them (doubtful).
Actually kind of backwards "opinion". The way it actually works frequently is lawyers cost money and it's cheaper for a big company to settle than litigate. YMMV.

I wonder if they teach that in business school or if you learn that kind of thing in real life experience?
 

JExpedition07

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Actually kind of backwards "opinion". The way it actually works frequently is lawyers cost money and it's cheaper for a big company to settle than litigate. YMMV.

I wonder if they teach that in business school or if you learn that kind of thing in real life experience?

Real life, although larger scale real-estate can’t be compared to an automobile paint job so fair point. Cheaper to paint. In this sector naturally we deal with more slip and falls etc and many are based upon fraudulent cases. Insurance often fights and litigates or at least does discovery. Rarely do they just settle.
 
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Plati

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Duplicate
 
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99WhiteC5Coupe

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I have seen and read the 2016+ Ford corrosion warranty, and it is better and improved over the 2015 corrosion warranty I received when I purchased my new Expedition.

I do not know if members here have used it, or their vehicles are now just beginning to show the aluminum panel corrosion.
 
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haviland

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Sorry for no pic. I should have realized this would bring some spirited discussion...

Expy paint 12:19.jpg
 
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haviland

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I am looking forward to your responses. I will take it to the local dealer.

When I first got this Expy I had some fairly minor warranty issues. When I brought it to the local dealer he said they wouldn't take care of it because I didn't buy it from them!! He suggested going back to where I bought it. That dealership, an hour or so away, sent a replacement vehicle I used until they fixed the issues. They were great.

That's another reason I'm not looking forward to going back to the local guy. But I will, and will report back...
 

JExpedition07

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Yes that panel was either A) corroded before it was painted or B) Poorly prepped. See what the dealer says, they would be smart to cover this as it’s not becoming of their brand.
 

99WhiteC5Coupe

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Although the corrosion shown in post #16 is not aluminum panel corrosion, Ford has been aware of the aluminum panel corrosion for YEARS. Thus, the yearly TSB, which is updated with the new model years and models.

It is my belief that Ford made a business decision years ago to “live with” the aluminum panel corrosion, and repair the panels where the owner complained long and hard enough, instead of identifying the root problem and fixing it.

Ford must have decided it would be cheaper to repair a estimated number of panels, instead of implementing a process to eliminate the corrosion (while vehicles were still covered under the new-car warranty).

What Ford probably was unable to put a dollar figure on was the amount of ill-will generated with their customers, poor-quality perception of their product, and customers that will not buy another Ford with aluminum panels.

It is clear that Ford has no interest in continuous improvement and quality issues concerning the decades-old aluminum panel corrosion issue.
 

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