99Redcobra
Member
Lower right side thread snapped and is unraveling 21k miles Ford says it was cut! No coverage! Cut really!?!y?!
18 platinum had steering whl threads popped on leather
- Thread starter 99Redcobra
- Start date
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techdude99
Full Access Members
Try another Ford store.
AKentPhoto
Full Access Members
My navi has less than 3k and there is a small section of one sticking up. Next time it is at the dealer I'm going to get them to trim it. I don't want to be responsible for a blade anywhere near those stitches... I would press them on it. If not try another dealer...?
OP
OP
99Redcobra
Member
They took pictures and sent them to Ford. Ford denied the claim saying it was cut! It snapped right where the manufacturer tied it off .
techdude99
Full Access Members
That probably means that the Ford District Service Manager (DSM) thinks you're not being honest. Talk to the store's Service Manager and request a meeting with the DSM. If that doesn't work, meet with the store's GM and explain the situation in a very calm and professional way. Ask him/her to setup the meeting. FYI - The DSM has the authority to approve the replacement or offer a substantial discount.
AKentPhoto
Full Access Members
Yeah,
They could be testing you to see how far you will push it. I bet they figure if you were pulling a fast one you would just go away. Worth a try at least. I'd keep digging. I haven't had to go as far as what @techdude99 was mentioning but it sounds like great advice.
They could be testing you to see how far you will push it. I bet they figure if you were pulling a fast one you would just go away. Worth a try at least. I'd keep digging. I haven't had to go as far as what @techdude99 was mentioning but it sounds like great advice.
OP
OP
99Redcobra
Member
I’ll tryit! right now I am having a drive line malfunction, hill start, emergency braking , parking brake, restraint controls, unavailable! Vehicle goes into limp mode. Goes away on restart. No codes stored. Happened 5/25, 6/2, 6/3, and twice today.! All incidents , except last one today, were after hitting a jarring bump. Last time was after leaving a stop sign and making a left turn nice smooth road. All Alerts, 25 of them, are in my Ford Pass Mesage center. Dealer scanned it this morning no codes! Should I start a new thread for this issue?
Last edited:
AKentPhoto
Full Access Members
Sure, why not. First guess would be a bad sensor somewhere causing the havoc.
aggiegrad05
Full Access Members
Or a loose ground/other wire getting jostled when he hits a bump?
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