2015 back up camera intermittant

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Williamb97

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My back up camera is intermittent and it is worse when raining. When it quits I can put emergency brake on and get out and kit trim about and it start working again.

Has anyone taken the trim off and what is the best way to get into the camera?
 

Sgt Darkness

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Welcome aboard William!! Sounds like the backup camera may be getting a tad bit of water into the camera enclosure since it gets worse during rain. To remove the camera you will need to take the panel off the inside lift-gate door to access it. I checked my 18 and there is no way to access the camera from the outside. What year and model do you have?
 

Sgt Darkness

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Welcome aboard William!! Sounds like the backup camera may be getting a tad bit of water into the camera enclosure since it gets worse during rain. To remove the camera you will need to take the panel off the inside lift-gate door to access it. I checked my 18 and there is no way to access the camera from the outside. What year and model do you have? Sorry if this posts twice but it did not post on the first try.....
 

Munkiebunz3

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@Williamb97 I did a write up on mine a bit ago.

Hey guys, so I just had this same issue. It went from sporadic snow on the screen to "not available". I was able to fix it with just reseating the connection and re-wrapping the cable at the connection. I didn't take pics since I had a time constraint & I'm doing this by memory here.

You first will need to remove the panel on the inside of the door.
Door panel removal:
1. Pop the glass open. Remove the screw push pins behind the glass latch. Open the hatch (keep the glass open) then use a screwdriver to close the main gate latch so you can freely manipulate the door without closing it & having the motor activate every time.
2. Pop the side trim off the sides of the door where the glass goes. I think they slide towards the middle of the opening? Just keep them loose.
3. Remove the grab handle. T27 torx bit I believe.
4. From the main latch, pry down a bit on the panel to peek inside and find the stupid plastic nipples held in by the metal barbs. Use a long screwdriver (I mean long like over 18" long) or panel popper to pop out those barbs without breaking the nipples. This is hard but possible. The barbs will need to be bent back in order to pop the panel back on.
4. After releasing all the barbs, (the side trim needs to be loose here) slide the panel "upwards" to slide over the glass latch. Then it drops free.
5. Remove the top half of the plastic. Don't use a razor, just a smooth round metal shaft like that of a screwdriver and use quick motions to rip the adhesive from the metal without stretching it. Then disconnect the electrical connector that feeds the camera.

Get at least 2 wedges, a bent nose plier or a hose plier, and a 10mm socket with an extension.
6. Back out but do not fully remove the 4 10mm bolts from the outer trim that are on the inside of the door.
7. Push on the bolts to lift the trim so you can stick the wedge between the trim and the door.
8. Use the pliers to squeeze the plastic retention clips.
9. Remove the bolts all the way once all the clips are released.
10.Squeeze the rubber grommet & remove the trim.
11. Torx 20? For the camera bracket.

I got a quote for the harness for about $90. I did nothing other than re-wrapping the harness at the camera connector and reseating the connections. My camera is working well.

Mine was very dusty and dirty behind the panel and the harness was aged despite also being a 2016.
 

Michael McC

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I just did this on my 2016. Good write-up. I did not have any of the "bulb grease" you used. I used silicone that I took out of some underground-rated wire nuts to seal the connections. Looks like the same stuff.
 

aichambaye

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This looks like what I need to do to fix it, but I don't have all those tools nor the patience for this! What does the dealer charge?
 

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