I would like some advice here. I've been researching this issue for the past month while our 2018 Expedition sat in the lot at ford. We had the Cam Phasers replaced under the extended warranty partial coverage. Leading up to this, we were experiencing transmission issues.
These included:
- Hard shift from 2-3, and other random upshifting
- No acceleration or raise in rpm from a dead stop...then clunk and go.
- Occasionally would not down shift from 7th gear to 1st when coming to a stop. Would just remain in 7th. I would have to shift it to park or Neutral to get it to go back to 1st.
Ford verified concerns. Pulled a sample of transmission fluid and said it was dirty. Mind you, we had the transmission serviced by a qualified mechanic when this problem began with a trans flush and new trans filter about 300 miles prior to going to ford. Our mechanic said the fluid was clean and no metal shavings. Nothing out of the ordinary and he too thought it was the throttle body.
Multiple mechanics mentioned throttle body issues. Ford said they're not showing any issues with it. Received call today after cam phasers were fixed and were working on transmission and that it has suffered a "catastrophic failure" with the problems described above and was sending in a claim to ford for assistance with financial support. Ford responded and didn't deny the claim, but stated the transmission will need to be pulled and disassembled and reported back to ford for them to make their decision. Of course, I had to approve the $1100 cost for this... What worries me is they will do this, pull the trans, the deny everything and im out the money for the pulled part as well as no transmission as they quoted an absurd amount for new trans.
Is this something I need a second opinion on? I posted this on a different thread, but didnt get any responses.