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TSB 22-2307 - False Alarm Activation With A Trailer Connected And/Or A U0143:87 Stored In The TRM
This bulletin supersedes 22-2122.
Model:
Summary
This article supersedes TSB 22-2122 to update the Issue and Action statement.
Issue: Some 2021-2022 F-150 vehicles built on or before 22-Feb-2022 and 2022 Expedition/Navigator vehicles built on or before 01-May-2022 may experience a false alarm activation event with a trailer connected and/or a U0143:87 stored in the trailer module (TRM). Vehicles that exhibit a false alarm activation will also display a Security System Detected A Trailer Disconnect message in the FordPass app. This may be due to various software parameters in the TRM. To correct the condition, follow the Service Procedure to reprogram the TRM, driver door module (DDM) and the passenger door module (PDM).
Action: Follow the Service Procedure to correct the condition that meet all of the following criteria:
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
Labor Times
Repair/Claim Coding
Service Procedure
1. Check the TRM for a software update using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. Is there a software update available for the TRM?
(1). Yes - download and run the TRM - Trailer Module (TRM) Software Update app. Proceed to Step 2.
(2). No - this article does not apply. Refer to Workshop Manual (WSM), Section 414-01.
2. Check the DDM and the PDM for software updates using the latest software level of FDRS scan tool. Is there a software update available for the DDM and/or the PDM?
(1). Yes - download and run the DDM – Driver Door Module (DDM) Software Update app and/or the PDM - Passenger Door Module (PDM) Software Update app. Proceed to Step 3.
(2). No - repair is complete.
3. Perform the Power Door Window Initialization for the driver and/or passenger front windows by downloading and running the DDM and/or PDM Power Door Window Initialization app in FDRS.
This bulletin supersedes 22-2122.
Model:
Ford 2021-2022 F-150 | Built on or before 22-Feb-2022 |
2022 Expedition | Built on or before 01-May-2022 |
Lincoln 2022 Navigator | Built on or before 01-May-2022 |
Summary
This article supersedes TSB 22-2122 to update the Issue and Action statement.
Issue: Some 2021-2022 F-150 vehicles built on or before 22-Feb-2022 and 2022 Expedition/Navigator vehicles built on or before 01-May-2022 may experience a false alarm activation event with a trailer connected and/or a U0143:87 stored in the trailer module (TRM). Vehicles that exhibit a false alarm activation will also display a Security System Detected A Trailer Disconnect message in the FordPass app. This may be due to various software parameters in the TRM. To correct the condition, follow the Service Procedure to reprogram the TRM, driver door module (DDM) and the passenger door module (PDM).
Action: Follow the Service Procedure to correct the condition that meet all of the following criteria:
• One of the following vehicles:
- 2021-2022 F-150 built on or before 22-Feb-2022
- 2022 Expedition/Navigator built on or before 01-May-2022
• At least one of the following conditions:
- False alarm activation event with a trailer connected
- Security System Detected A Trailer Disconnect message displayed in the FordPass app
- U0143:87 stored in the TRM
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
Labor Times
Description | Operation No. | Time |
2021-2022 F-150, 2022 Expedition/Navigator: Check For Available Software Updates, Download And Run Updates Following The Service Procedure Includes Time To Perform The Power Window Initialization (Do Not Use With Any Other Labor Operations) | 222307A | 0.4 Hrs. |
Causal Part: | 19H332 |
Condition Code: | 04 |
Service Procedure
1. Check the TRM for a software update using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. Is there a software update available for the TRM?
(1). Yes - download and run the TRM - Trailer Module (TRM) Software Update app. Proceed to Step 2.
(2). No - this article does not apply. Refer to Workshop Manual (WSM), Section 414-01.
2. Check the DDM and the PDM for software updates using the latest software level of FDRS scan tool. Is there a software update available for the DDM and/or the PDM?
(1). Yes - download and run the DDM – Driver Door Module (DDM) Software Update app and/or the PDM - Passenger Door Module (PDM) Software Update app. Proceed to Step 3.
(2). No - repair is complete.
3. Perform the Power Door Window Initialization for the driver and/or passenger front windows by downloading and running the DDM and/or PDM Power Door Window Initialization app in FDRS.