Hit with $4400 cam phaser bill on my 2018

2018ExpyPlatinum said:

This won't help you, but $4400 for a repair that Ford has known about for four years, FOUR YEARS!!, and refuses to do a recall???? And some guys have had done multiple times??? They can take their truck and their bill and shove it up their a$$. This is why I won't be buying any new Ford product. Just my opinion. Flame away. Or delete.

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SyndicateZ said:

This is a known DEFECT. Class action lawsuit needs to happen and this is just one example. Good Luck

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tru3anomaly said:

I have a 2018 expedition that has had the cam phaser rattle for months. I did not realize it was even an issue until I took the car in for recalls this week. Was hit with a $4400 bill and told there was not a recall for the cam phasers so it’s not covered. Stupid me didn’t do much research other than looking up my VIN which only showed the ECM reprogram so I accepted defeat and paid the bill.

This weekend I started looking into it because it bothered me that I had to pay for this. Saw that letters were sent out and the program expired in February to have this issue fixed for free. I never got a letter, I assume because I moved. Any chance I can talk to corporate to get a refund of some sort? I plan on contacting both the dealer and corporate but was wondering if anyone had experience with something similar.

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TheDoug said:

How many miles are on the 2018? I have had mine done twice. They are now under warranty until 70,000 miles. There was a customer satisfaction bulletin sent out about 9 to 12 months ago. They are fully aware these parts are faulty.

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SyndicateZ said:

Did the dealership Not call you and guve you a quoted price for the Cam Phaser work before they replaced them??? If not that is means for a lawsuit in itself.

They are supposed to contact u first before doing work especially if thats not the reason you even brought the thing in.

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