Is anyone having good experiences with 22+?

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KetMalice

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I came on here to comment because I recently bought a 2023 Limited with HD Tow. In fact I ordered the SUV without HD Tow but it was required to be put on after I ordered. The suspension is very rough and my 2 year old in the back seat is getting jostled around quite a bit. The car seat is completely secured and it's shaking so much that the seat is rattling on every surface bump on the road. I'm already having major regrets buying this car.

Last week I took it in to the dealership because a noticed there was a large hood gap on the drivers side. The dealership was able to close the gap a bit, but both sides of the hood are a somewhat noticeable difference. The speaker cover in the front dashboard is warped as well, so they are ordering a new part. It wasn't until after I drove the SUV home and installed the new car seat for my son that I noticed how rough it was in the second and third row. I didn't order the CCD because I didn't like the interior styling of the Stealth Package. I drove a 2022 VW Atlas before this thinking this would be an upgrade, and the ride quality of the Atlas was much better than my Expedition. Am I alone with these issues and what should I do to get them corrected? Could this be the tires and the fact it's on 22 inch wheels? How much more will I need to spend to have a comfortable ride? What tires are you using for comfort?

I don't want to come across as complaining or bashing the car, I'm just dealing with quality issues and I want to be loyal to Ford. I just want some solutions, with the final solution being to take a loss and sell the Expedition. My dealership is being helpful so far and I'm looking for any advice or success others have had here to rectify some issues.
I’ve had 4 speaker covers replaced. You probably have a gap in the housing around the instrument cluster and the dashboard?
 

rmillis

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I’ve had 4 speaker covers replaced. You probably have a gap in the housing around the instrument cluster and the dashboard?
IMG_4934.jpeg

Yup, I have a gap above the instrument cluster as well. I should have been playing closer attention to all the flaws. What did you do to get the issues resolved?
 
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KetMalice

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View attachment 76718

Yup, I have a gap above the instrument cluster as well. I should have been playing closer attention to all the flaws. What did you do to get the issues resolved?
Ford told me that is spec. So nothing will be done. The dealership basically says it’s really really bad but Ford isn’t going to do anything.
 

rmillis

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Ford told me that is spec. So nothing will be done. The dealership basically says it’s really really bad but Ford isn’t going to do anything.
Is the gap in my picture bigger than yours? Sorry if you already posted a picture but I didn't see it. I had a 4 mm hood gap on the driver side as well. Speaker cover is warped but they are replacing it. I'm worried about dumping more money into this car. I wonder if I'll have to cut my losses and trade in for something else...
 
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KetMalice

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Is the gap in my picture bigger than yours? Sorry if you already posted a picture but I didn't see it. I had a 4 mm hood gap on the driver side as well. Speaker cover is warped but they are replacing it. I'm worried about dumping more money into this car. I wonder if I'll have to cut my losses and trade in for something else...
Yours may be slightly longer. Mine is parted in the corner about the same distance but it doesn’t seem to be as long down both sides.
 

rmillis

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Yours may be slightly longer. Mine is parted in the corner about the same distance but it doesn’t seem to be as long down both sides.
I have to go into the dealership next week to replace the speaker cover, so I'll have to bring up this issue with them then. I'll update for anyone who is going through a similar issue. Also, I wish I had seen posts about getting CCD before I ordered in November. I browse the forum regularly and never came across that topic.
 

5280tunage

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View attachment 76718

Yup, I have a gap above the instrument cluster as well. I should have been playing closer attention to all the flaws. What did you do to get the issues resolved?
That looks like crud! no way that's "spec". two things, I would go to your dealer or anyone local that has this MY in stock, take some pics. Also look on Ford's website for interior pics, see if any show this region without that gap, then say, nope, not spec. That's like buying a dress shirt with one sleeve longer than the other. My eyes would venture to that spot every time i got in the car. I would call Ford customer care, don't expect much but also don't give up, it takes a lot of work to get service from Ford...
 

dlcorbett

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Yea after taking our first road trip in the nav and driving on the same highways as we did the expy, I can't recommend ccd enough. The "rough" pickup truck feel is almost non existent in the nav. Still truck feel, but a lot more isolated and quells most of the harshness away.

Still could use air springs though.
 

GGecko311

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Yup, I have a gap above the instrument cluster as well. I should have been playing closer attention to all the flaws. What did you do to get the issues resolved?

My XLT has this same issue with the trim piece lining up.

Also, my right rear speaker rattles once you turn volume up to 50%.
 
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