SSM 51346 - 2022-2023 Expedition - Liftgate Spoiler Contacting Roof In Freezing Temperatures - Released February 07, 2023

HazBeen · Feb 7, 2023

Special Service Message 51346 2022-2023 Expedition - Liftgate Spoiler Contacting Roof In Freezing Temperatures

Released February 07, 2023

Some 2022-2023 Expedition vehicles may exhibit the liftgate spoiler contacting the roof during freezing temperatures when ice is present. Engineering is currently investigating this concern. To correct the condition, repair the spoiler and roof per Workshop Manual, Section 501-03/501-28. For claiming, use causal part 7844210.

SyndicateZ · Feb 7, 2023

So does this mean Ford will cover it? No questions asked?

HazBeen · Feb 7, 2023

The inclusion of "For claiming, use causal part 7844210" to standardize warranty claim submissions means the repair is being covered, absent any obvious secondary contributing factor.

Quote Special Service 51346 to them, as posted on Ford's Professional Technician System today...

SSM 51346 OASIS Broadcast Message - 02-07-2023.jpg

5280tunage · Feb 7, 2023

plus an extra 20% return for the customers they already said no to and said go use insurance? lol

Rob6805 · Feb 7, 2023

It's about time they recognized this as a design/build issue. I suspect build because it seems to be confined to 22-23 MY's. What did they change? Had to be something.

HazBeen · Feb 7, 2023

From 2022 Expedition - Cracked Roof Panel; Cracked Lift gate Spoiler...

giudi1md said:
Can confirm. Ford contacted me yesterday letting me know they have reversed the initial decision to deny the claim and will be covering the damage 100% under warranty. My vehicle is at the dealership in the body shop now and they confirmed the same.

HazBeen · Feb 17, 2023

***Updated service action***

SSM 51369 2022-2023 Expedition - Liftgate Spoiler Contacting Roof In Freezing Temperatures - Built On Or Before 26-Jan-2023

Some 2022-2023 Expedition vehicles (not including Expedition MAX) built on or before 26-Jan-2023 may exhibit the liftgate spoiler contacting the roof during freezing temperatures when ice is present. This may be due to an insufficient margin between the liftgate spoiler and the roof at the roof center line area. To correct the condition, repair the spoiler and roof per Workshop Manual, Section 501-03/501-28. Make sure that the margin between the liftgate spoiler and the roof is a minimum of 6.5 mm at the roof centerline after liftgate adjustment. For claiming, use causal part 7844210.

AJ82 · Feb 17, 2023

Thanks for posting!

Bonk · Feb 18, 2023

Any chance there’s a visual in what this 6.5mm adjustment is? I’d much prefer to have it adjusted before damage, as opposed to after…

SyndicateZ · Feb 18, 2023

Bonk said:
Any chance there’s a visual in what this 6.5mm adjustment is? I’d much prefer to have it adjusted before damage, as opposed to after…

I have a feeling that will be the next recall

SSM 51346 - 2022-2023 Expedition - Liftgate Spoiler Contacting Roof In Freezing Temperatures - Released February 07, 2023

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