1/23/23 update:
Picked up from dealership today, customer service was non existent. No eye contact, too busy walking to someone else to tell me anything, shows me the window where to get my key and that was that.
Open door to vehicle to find mud, grease, and idk what on the floor, rocker, door panels and steering wheel. I wiped the wheel off with a hand sanitizer wiper and it was black. Effing disgusting. Chestatee Ford should be ashamed to let a vehicle leave like this. I’m sure they will just say it was like that when it arrived and it’s the tow truck driver who did it… whatever.
I called to speak with my Lincoln rep, she was “unavailable” so I had to let someone else know about the condition of my vehicle. Of course it’s not her fault and my desire to lay into someone was kept at bay but they need to know this is the attention one of their owners receives. She said my regular rep will call me back in 2 days with a “good faith offer” to “make it right”. Unless it’s a Time Machine to allow me to go back and not buy this pos then I really don’t care.
I’ve inquired about getting refunded for the extended pick up and delivery service I paid for when I bought, my local Lincoln dealer lost their Lincoln status and there isn’t a dealer that will honor that agreement. I’ve also inquired about how get bought out of the remaining extended service plan and warranty when I unload this pos next month.
There are currently 5 transmission related threads on the front page… Ford quality.
