I have the same issue, but I am subscribed to both radio and travel link but the travel link is still not working, my 2018 has been at the dealer on and off for 20 day and they still cant figure out what's wrong.
I'm having the exact same issue.....
Any resolution?
My dealer has replaced the antenna, reinstalled all the software and added some type of splitter reccomend by the Ford tech line but it still did not fix the issue....
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