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    Customer Satisfaction Program 23B90 - Certain 2023 Expedition - Missing Rear Cargo Mat

    A sample Owner Letter is attached below...
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    TSB 24-2028 - 2022-2024 Expedition/Navigator - Random Blind Spot Information System (BLIS) Warning With No Vehicle Or Objects Near Vehicle

    TSB 24-2028 - Random Blind Spot Information System (BLIS) Warning With No Vehicle Or Objects Near Vehicle Effective: March 8, 2024 This bulletin supersedes 23-2266. Reason for update: add 2024 vehicles. Model: Ford - 2022-2024 Expedition Lincoln - 2022-2024 Navigator Issue: Some 2022-2024...
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    Special Service Message 52345 - 2022-2024 Various Vehicles - SYNC4 - Error Message When Trying To Enroll In Connected Services

    SSM 52345 - 2022-2024 Various Vehicles - SYNC4 - Error Message When Trying To Enroll In Connected Services Some 2022-2024 various Ford/Lincoln vehicles equipped with SYNC 4 may experience concern where customers are receiving an error message when trying to enroll in connected services. This...
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    Special Service Message 52335 - 2018-2024 Expedition/Navigator + Other Models - Oil Leak - Turbocharger Oil Feed And Drain Tube Replacement

    SSM 52335 - 2015-2024 Various Vehicles - Oil Leak - Turbocharger Oil Feed And Drain Tube Replacement For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and...
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    Special Service Message 52335 - 2015-2017 Expedition/Navigator + Other Models - Oil Leak - Turbocharger Oil Feed And Drain Tube Replacement

    SSM 52335 - 2015-2024 Various Vehicles - Oil Leak - Turbocharger Oil Feed And Drain Tube Replacement For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and...
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    Special Service Message 52326 - 2022-2023 Expedition/Navigator - SiriusXM 360L Missing Features - Built On Or Before April 20, 2023

    SSM 52326 2022-2023 Expedition/Navigator - SiriusXM® 360L Missing Features - Built On Or Before 20-Apr-2023 Some 2022-2023 Expedition/Navigator built on or before 20-Apr-2023 equipped with SYNC 4 may experience SiriusXM® 360L missing one or more of the following features: Channel 700 and...
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    Special Service Message 52295 - 2023-2024 Expedition/Navigator + F-150 - 3.5L EcoBoost - Rattle/Scraping Noise From Bellhousing Area On Start-Up

    SSM 52295 - 2021-2023 F-150, 2023-2024 Expedition/Navigator - 3.5L EcoBoost - Rattle/Scraping Noise From Bellhousing Area On Start-Up Some 2021-2023 F-150 and 2023-2024 Expedition/Navigator vehicles equipped with a 3.5L EcoBoost engine may exhibit a rattle/scraping noise from the bellhousing...
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    Special Service Message 52272 - 2023 Navigator - Heated Seat Switch/Center Display Screen Mismatch

    SSM 52272 - 2023 Navigator - Heated Seat Switch/Center Display Screen Mismatch Some 2023 Navigator vehicles may exhibit a heated seat switch/center display screen mismatch indicating heated seat temp level. Inform customers that engineering is currently working on a solution for this condition...
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    Safety Recall 24S06 - Certain 2018-2020 Expedition/Navigator - Inadvertent Retractor Pretensioner Deployment

    *** This is an Advance Notice. This post will be updated when additional information becomes available *** Supplemental information on involved component(s) from 2018-2020 Expedition Workshop Manual: Airbag and Seatbelt Pretensioner Supplemental Restraint System (SRS) - Overview The...
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    Special Service Message 52257 - 2022-2023 Navigator - Auto Fold Mirrors Not Opening Completely At Start Up - Built On And Before August 3, 2023

    SSM 52257 - 2022-2023 Navigator - Intermittent Auto Fold Mirrors Not Opening Completely At Start Up - Built On And Before 03-Aug-2023 Some 2022-2023 Navigator vehicles built on and before 03-Aug-2023 and equipped with auto fold exterior mirrors may exhibit an intermittent condition with the...
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    Special Service Message 52247 - 2022-2024 Expedition/Navigator - 4x4 Reverts To 2H After Key Cycle

    SSM 52247 - 2022-2024 Expedition/Navigator - 4x4 Reverts To 2H After Key Cycle Some 2022-2024 Expedition/Navigator vehicles equipped with a 1 speed transfer case may exhibit a concern where the four-wheel drive (4WD) setting reverts to 2H (two-wheel drive) after a key cycle. This may be due to...
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    Special Service Message 52241 - 2022-2024 Expedition - Grainy/Fuzzy/Pixelated Rear View Camera Image

    SSM 52241 2022-2024 Expedition - Grainy/Fuzzy/Pixelated Rear View Camera Image Some 2022-2024 Expedition vehicles equipped with an analog camera and a 12 inch center display screen may exhibit a rear camera image that the customer describes as grainy, fuzzy, or pixelated. This may be due to...
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    Special Service Message 52175 - 2024 Expedition/Navigator - Lower Than Actual Fuel Level Indication Or Inaccurate DTE Displayed After Adding Fuel

    SSM 52175 - 2024 Expedition/Navigator - Lower Than Actual Fuel Level Indication On The Fuel Gauge Or Inaccurate Distance To Empty (DTE) Displayed In The Instrument Panel Cluster (IPC) After Adding Fuel Some 2024 Expedition/Navigator vehicles may exhibit lower than actual fuel level indication...
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    Special Service Message 52174 - 2022-2023 Navigator - DTC B1471:13 Stored In SCMG And/Or SCMH After Reprogramming

    SSM 52174 - 2022-2023 Navigator - DTC B1471:13 Stored In SCMG And/Or SCMH After Reprogramming Some 2022-2023 Navigator vehicles may exhibit diagnostic trouble code (DTC) B1471:13 setting in the Seat Control Module-G (SCMG) and/or Seat Control Module-H (SCMH) after module reprogramming or...
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    GSB 23-7146 - Determining Latest SYNC 4 Software Level **New downloadable document lists the latest SYNC 4 versions for all Ford/Lincoln Models**

    Ford has established a download link to a regularly updated document which lists the latest SYNC 4 versions for all SYNC 4 equipped Ford/Lincoln models. by Model Year... Document download link> SNYC 4 Latest Software Level GENERAL SERVICE BULLETIN 23-7146 Determining Latest SYNC 4...
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    TSB 23-2266 - 2022-2023 Expedition & Navigator - Random Blind Spot Information System (BLIS) Warning With No Vehicle Or Objects Near Vehicle

    TSB 23-2266 - Random Blind Spot Information System (BLIS) Warning With No Vehicle Or Objects Near Vehicle Effective: January 5, 2024 Model: Ford - 2022-2023 Expedition Lincoln - 2022-2023 Navigator Issue: Some 2022-2023 Expedition/Navigator vehicles may exhibit a random BLIS warning with no...
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    Special Service Message 52133 - 2022-2023 Expedition/Navigator - 4x4 Reverts To 2H After Key Cycle

    Special Service Message 52133 - 2022-2023 Expedition/Navigator - 4x4 Reverts To 2H After Key Cycle Some 2022-2023 Expedition/Navigator vehicles equipped with a 1 speed transfer case may exhibit a concern where the 4x4 setting reverts to 2H after a key cycle. This may be due to the transfer case...
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    CSP 23B65 - 2023 Expedition built 4-21-2023 to 5-9-2023; 2023 Navigator built 4-21-2023 to 5-4-2023 + F-150 - Right Hand Turbocharger Replacement

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    Special Service Message 52115 - 2023-2024 Expedition + Other Models - Remote Start - No LED Confirmation From The Key Fob After A Remote Start Request

    SSM 52115 - 2023 F-Super Duty, 2023-2024 Expedition, 2024 Nautilus - Remote Start - No LED Confirmation From The Key Fob After A Remote Start Request 2023 F-Super Duty, 2023-2024 Expedition and 2024 Nautilus vehicles will exhibit no light emitting diode (LED) confirmation from the key fob...
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    TSB 23-2364 - 2023 Exp/Nav 3.5L EcoBoost - Reduced Engine Power On Start Up, Illuminated MIL And/Or Wrench Indicator With DTC P2101 In The PCM

    TECHNICAL SERVICE BULLETIN 23-2364 3.5L EcoBoost/3.5L PowerBoost - Reduced Engine Power On Start Up, Illuminated Malfunction Indicator Lamp (MIL) And/Or Powertrain Malfunction (Wrench) Indicator With DTC P2101 In The PCM - Built On Or After 01-Oct-2022 November 30, 2023 Model: Ford...
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    SSM 52106 - 2023-2024 Expedition/Navigator - Water Leak from LH or RH Front Corner of Roof Opening Panel - Built On Or Before November 1, 2023

    SSM 52106 - 2023-2024 Expedition/Navigator - Water Leak From The Driver Or Passenger Front Corner Area Of The Roof Opening Panel - Built On Or Before 01-Nov-2023 Some 2023-2024 Expedition/Navigator vehicles equipped with a roof opening panel built on or before 01-Nov-2023 may exhibit a water...
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    CSP 23B62 - 2023 Expedition built 7-20-2023 to 8-16-2023; 2023 Navigator built 7-20-2023 to 8-9-2023; With 3.5L Engine - Engine Long Block Replacement

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    Ford Professional Technician System (PTS) - "What's New" Item on Battery Load Shed

    From PTS... The Workshop Manual, Section 414-01, Description and Operation has been updated on all 2020 and later vehicles with a new folder called Battery Load Shed . This folder has information on systems that are affected by battery state of charge during any vehicle system diagnostics...
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    TSB 23-2351 - 2022-2023 Expedition/Navigator Auto Trans - Harsh-Delayed Engagement And-Or Harsh-Delayed Shift - Main Control Break-In Capable Vehicles

    *** Edited to remove parts lists due to Forum word-count limitations *** *** See attached PDF file for full information *** TECHNICAL SERVICE BULLETIN 23-2351 10R80/10R80 MHT Automatic Transmission - Harsh/Delayed Engagement And/Or Harsh/Delayed Shift - Main Control Break-In Capable...
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    TSB 23-2345 - 2022-2023 Expedition/Navigator + Other Models - Navigation Feature Unable To Change From Miles To Kilometers On SYNC 4 Equipped Vehicles

    TECHNICAL SERVICE BULLETIN 23-2345 Navigation Feature Unable To Change From Miles To Kilometers On SYNC 4 Equipped Vehicles November 14, 2023 Model: Ford 2021-2023 Bronco Built on or before 18-Jul-2023 2023 Escape Built on or before 26-Jul-2023 2022-2023 Expedition 2022 Super...

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