1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

2016 / 2017 Sync 3.4 Success?

Discussion in '3rd Gen - 2007 - 2017' started by G213, Dec 28, 2019.

  1. chuck s

    chuck s Full Access Members

    Posts:
    1,357
    Likes Received:
    448
    Joined:
    Dec 20, 2006
    Location:
    Chesterfield, VA (that's south of Richmond, y'all)
    Is there a separate Reformat step or is it on the USB with the new version?

    -- Chuck
     
  2. LokiWolf

    LokiWolf Full Access Members

    Posts:
    2,043
    Likes Received:
    1,009
    Joined:
    Apr 2, 2016
    Location:
    Richmond VA
    Should be a separate drive.
     
  3. chuck s

    chuck s Full Access Members

    Posts:
    1,357
    Likes Received:
    448
    Joined:
    Dec 20, 2006
    Location:
    Chesterfield, VA (that's south of Richmond, y'all)
    Easy peasy. Anyone remotely thinking about this don't worry.

    You need one (1) USB card. I used a 32G version. If you have two (2) it's more convenient as it will save some waiting.

    Go to CyanLabs.net, download the new installer, run it and follow the prompts. You'll need some information from your Sync system if, like me, you did this last Fall or this Spring as the latest version from that upgrade won't work so you need to "down grade" first, then "up grade" with the latest version.

    1. Install the down grade on the USB drive. Take it to the truck and with the engine running insert it in the USB port inside the glove compartment. Bottom port worked for me. Watch for the display of "Upgrading System" or similar on the panel. Come back in 15 minutes and wait a couple for the "Remove USB drive" prompt.

    2. While waiting for #1 to install go back to the CyanLabs software that's probably still on your PC screen and down load the revision you want. Select 0119 maps, the latest. Install this on a second 32G USB drive and when this is done go back to the truck where the first install should be done.

    You can reuse the first USB drive, just less convenient.

    No separate Reformat, that's all in the second download.

    I turned the truck Off and then back on, then inserted the new update USB drive. This takes nearly 40 minutes. Done.

    If you've never done this just go to step 2.

    -- Chuck
     
    LokiWolf likes this.
  4. LokiWolf

    LokiWolf Full Access Members

    Posts:
    2,043
    Likes Received:
    1,009
    Joined:
    Apr 2, 2016
    Location:
    Richmond VA
    Nice!

    Glad they combined the format step! Good stuff!
     
  5. chuck s

    chuck s Full Access Members

    Posts:
    1,357
    Likes Received:
    448
    Joined:
    Dec 20, 2006
    Location:
    Chesterfield, VA (that's south of Richmond, y'all)
    IMG_5900[1].JPG IMG_5901[1].JPG Like the last upgrade it's a "clean" install meaning not even my iPhone would work until I relinked it and any and all navigation data was erased so I'll have to find my favorite burger place from memory for a while.

    -- Chuck
     
    LokiWolf likes this.
  6. slenser

    slenser Member

    Posts:
    11
    Likes Received:
    3
    Joined:
    Apr 17, 2015
    Location:
    DFW
    I have a 2016 XLT. I've seen some people have to upgrade their USB hub in the center console to get Apple Carplay to work with Sync 3 version 3. Do I still need to do this with 3.4? I bought it today, not knowing there was an even newer update and if I don't need to upgrade this part, I'll take it back before I open it. Once you open, you can't return.
     
  7. LokiWolf

    LokiWolf Full Access Members

    Posts:
    2,043
    Likes Received:
    1,009
    Joined:
    Apr 2, 2016
    Location:
    Richmond VA
    If you have a 2016, you will need the newer Hub for CarPlay to work period under most circumstances.

    What version of Sync do you have now, and does Carplay work?
     
  8. slenser

    slenser Member

    Posts:
    11
    Likes Received:
    3
    Joined:
    Apr 17, 2015
    Location:
    DFW
    I have 3.0 I believe. I just started downloading the files onto my usb drive for the 3.4 version. Sync does not currently work, but 3.0 did alleviate some of the issues I was previously having.

    It used to give me some "This device is not compatible with Sync blah blah blah" error every time I plugged in my phone. Then it was crash Waze when plugged in to the USB port too. At least that's fixed.

    I originally came here to find a How-To on removing my hub. It seems they did things a little different with the Expeditions than other models. Looks like I have to remove the damn center console to get to the tabs to release it from it's spot.


    Edit: I figured out the version. Probably confusing what I was saying. My thought was that since it was Sync 3 and I got the 3.0 update (I didn't look at it nor remember exactly), that it must have been version 3.3...I've corrected it to the correct 3.0.
     
    Last edited: Jul 8, 2020
  9. LokiWolf

    LokiWolf Full Access Members

    Posts:
    2,043
    Likes Received:
    1,009
    Joined:
    Apr 2, 2016
    Location:
    Richmond VA
    Yeah, Not sure on the install. I had a 17 Ex, now a 2020. My Edge was a 16, so had to swap that one. Helped several others do theirs.

    Yes, based on those messages, you need to swap it for CarPlay. The older hubs will actually pop a message in 3.4 about being unsupported, so need to anyway.

    Good luck on getting it swapped.


    Sent from my iPhone using Tapatalk Pro
     
    slenser likes this.
  10. slenser

    slenser Member

    Posts:
    11
    Likes Received:
    3
    Joined:
    Apr 17, 2015
    Location:
    DFW
    So I just tried to update after using their app...No luck.

    It detected the USB device, then said it was indexing it. Then it did nothing. Usually it will say "Updating"

    It took a long time for the files to download on my usb drive too. I'll have to do some digging.

    Edit:
    The USB drive was empty! Not sure why, other than it was really cheap. My other one seems to be working. I used it to update the truck to 3.3 yesterday and I can see files are being saved to it currently. Here's to hoping! I'll update again if it works.

    Still looking for a good how-to on taking that center console apart.
     
    Last edited: Jul 8, 2020
    LokiWolf likes this.

Share This Page