GoDawgs211
Member
1st Repair:
Took my wife's car in 5 months ago to get the Cam Phaser rattle fixed by an independent shop. No check engine light was present at the time. Only thing wrong was the rattle. Shop diagnosed the problem and quoted the job out. I authorized the repairs, took them about a month, and they told me car was ready to come pick up. Picked the car up and took it home.
2nd Repair:
Check engine light comes on with P0018 and P0021 codes. I take it back to the repair shop. They state that Ford sent them bad parts and redid the whole job. Took them about a month again, and then they called me to come pick the car up.
3rd "Repair":
Check engine light comes back on, vehicle goes into limp mode, and I have the same codes: P0018 and P0021. I take the car back to the shop. They've had it for about 2 months with me breathing down their neck to find out what's going on.
They finally call me last week to tell me that my vehicle needs a new engine, that a previous owner had replaced the camshafts on the vehicle, and that over time this has damaged my engine. They offered to replace the engine with no labor cost, but I would have to buy the engine at $5,136.00. I said no thanks and had the vehicle towed to the dealer. I have since been in contact requesting that they go about making this right, as I believe they messed up my engine timing during the first repair and they're looking to shirk responsibility by saying the cams have been replaced. I'm the second owner of the vehicle, butnothing in the CarFax or Ford service history indicates that any major repair like that has ever taken place before I took the vehicle to this shop. I also purchased the car when it was well within the 5-year 60,000 mile powertrain warranty. I also pulled the part numbers off of the cam shafts they said had been replaced and reached out to Ford, and they said that these were the original part numbers that had been installed on the vehicle. I'm trying to think of any other way to verify that these haven't been replaced. Any ideas from the forum?
Took my wife's car in 5 months ago to get the Cam Phaser rattle fixed by an independent shop. No check engine light was present at the time. Only thing wrong was the rattle. Shop diagnosed the problem and quoted the job out. I authorized the repairs, took them about a month, and they told me car was ready to come pick up. Picked the car up and took it home.
2nd Repair:
Check engine light comes on with P0018 and P0021 codes. I take it back to the repair shop. They state that Ford sent them bad parts and redid the whole job. Took them about a month again, and then they called me to come pick the car up.
3rd "Repair":
Check engine light comes back on, vehicle goes into limp mode, and I have the same codes: P0018 and P0021. I take the car back to the shop. They've had it for about 2 months with me breathing down their neck to find out what's going on.
They finally call me last week to tell me that my vehicle needs a new engine, that a previous owner had replaced the camshafts on the vehicle, and that over time this has damaged my engine. They offered to replace the engine with no labor cost, but I would have to buy the engine at $5,136.00. I said no thanks and had the vehicle towed to the dealer. I have since been in contact requesting that they go about making this right, as I believe they messed up my engine timing during the first repair and they're looking to shirk responsibility by saying the cams have been replaced. I'm the second owner of the vehicle, butnothing in the CarFax or Ford service history indicates that any major repair like that has ever taken place before I took the vehicle to this shop. I also purchased the car when it was well within the 5-year 60,000 mile powertrain warranty. I also pulled the part numbers off of the cam shafts they said had been replaced and reached out to Ford, and they said that these were the original part numbers that had been installed on the vehicle. I'm trying to think of any other way to verify that these haven't been replaced. Any ideas from the forum?
