I was having the same problem, no updates since I bought my 23 last year, my dealer has mobile service and I scheduled a technician to come to my house, as suspected my expo was several patches behind and the tech loaded me up, everything is working like it should, I was having problems with my expo disconnecting from home wifi, so I suspect that was the reason for no updates, that problem is fixed now, expo staying connected when and come and go. I park expo in garage and cell updates won't work due to metal rool and stuccu siding, no cell signals come thru so I'm keeping my fingers crossed that mine will update via wifi now. One thing that wasn't fixed was the mini gauges, I want tranmission temp vs boost, I can change it to tran temp but after key cycle it reverts back to boost, I've called it into Ford, if anybody else is having this problem call Ford Customer Service and complain, ie if one person calls I doubt if they will fix it, but if a 100 people are calling perhaps they will. Hope this helps.