Equipment Recall 24S45 - 2018-2021 Expedition & Navigator - Certain Electronic Power Steering Assist (EPAS) Steering Gear Service Part Replacements

[HazBeen]

THIS POST WILL BE UPDATED.

*** Advance Notice To Dealers ***



If your vehicle has received a Dealer-installed or Dealer Parts-Counter-sold EPAS steering gear replacement, and your vehicle has exhibited the above-described steering wheel behavior, it would be prudent to contact your Dealer and ask them to contact the SPECIAL SERVICE SUPPORT CENTER (SSSC) for direction toward repairing your vehicle.



THIS POST WILL BE UPDATED.

As a supplement on this topic, the Workshop Manual procedure for Steering Gear replacement is attached below as a PDF document...

 

[ETBOYER]

I will definitely be checking into this. Thank you!

 

[ETBOYER]

Update: I checked our VIN # and our vehicle will be part of this recall. Thanks again for sharing!

 

[Going_Going_Gone]

We got our recall letter last week--right before going on vacation. We're back now having experienced occasional odd oscillations in the steering wheel on occasion, like when the camera senses you're going over the line, but we were dead-center in our lane. I will definitely schedule an appointment as I have never been 100% satisfied with steering effort/feel compared to older vehicles with EPAS, so we'll see.

 

[HazBeen]

OASIS presently shows Equipment Recall 24S45 as remaining in the Advance Notice phase in the U.S. and Canada...

 

[GixxerJasen]

So, if you have the factory installed part you aren't affected, but if you had/did a repair/replacement of this part then you are affected?

 

[HazBeen]

@GixxerJasen: You are correct.

Good luck!

 

[HazBeen]

The following provision has been added under Supplement #1 to the Equipment Recall 24S45 Advance Notice...