Ford Customer Service Contact List?

[5280tunage]

Anyone have a list of contacts at Ford Customer Service?

Reason I'm asking, is that their 800 number is pretty pointless, you hardly get people stateside any more and the they seem to be completely unable to help. So far my experience with them is they can't escalate issues, they can't look into warranty related issues, they can't even see RO's from dealer service centers.

Since Ford won't publish email addresses, and all they seem to accept is snail mail, which doesn't really help, I'd love to see a list of other contacts. For example, BBB and consumer reports say you should as a last draw email board members and executive leadership, but contacting them is pretty mysterious.

Would love to see a list of contacts for escalations. Sure wish Ford would be proactive and have ways of enabling consumers to escalate issues with low friction.

Thanks.

 

[Hamfisted]

1. Ford Motor Company Managers: For Problems dealing with local Ford Dealers ……
   

Note: The first phone number listed is the direct line. The second is the fax number. All phone numbers are in the 313 area code (Detroit). Call your dealership to see what zone you are in to find your zone manager.

FORD CONTACTS:

Brand Loyalty Manager SIMONDS, A. (Alexandra) [email protected] 845-3478 845-0255

Owner Loyalty Specialist CAMES, C. M. (Christine) [email protected] 845-3569 845-0255

ROBERTS, M. (Michelle) [email protected] 317-4444 845-0255

Brand Specialist BUCKI, K. S. (Karen) [email protected] 845-3465 845-0255

Regional Sales Manager KAEGI, D. L. (Don) [email protected] 845-1362 845-0255

Regional Operations Mgr. MANGUM, K. D. (Kurt) [email protected] 845-1367 845-0255

Regional Mgmt. Analyst STECKROTH, E. K. (Lyn) [email protected] 845-1519 845-0255

District Manager--Metro/Suburban Detroit SMITH, G. R. (Gary) [email protected] 845-3786 845-0255

Zone Manager - A - BERGER, A. (April) [email protected] 845-1693 845-0220

Zone Manager - C - VIGLIOTTI, M. (Mick) [email protected] 845-1722 845-0220

Zone Manager - D - DENTON, M. (Michele) [email protected] 845-2356 845-0220

Zone Manager - E - ROGOWSKI, M. A. (Marc) [email protected] 845-2506 845-0220

District Manager - Greater Michigan POLJAN, M. T. (Marty) [email protected] 845-3869 845-0220

Zone Manager - G - MCINTOSH, S. (Syl) [email protected] 845-2839 845-0220

Zone Manager - H - AZARIAH, J. (Julian) [email protected] 845-2860 845-0220

Zone Manager - J - RAY, E. C. (Eddie) [email protected] 845-2895 845-0220

Zone Manager - M - SIMONE, K. M. (Kristin) [email protected] 845-3069 845-0220

District Manager - OH and IN BOUTILIER, A. G. (Andrew) [email protected] 845-3367 845-0255

Zone Manager - F - BOMBRYS, K. (Kassy) [email protected] 845-2676 845-0220

Zone Manager - K - PARKS, N. C. (Nick) [email protected] 845-3032 845-0220

Zone Manager - V - MANIKOWSKI, M. A. (Mary) [email protected] 845-3295 845-0255

Zone Manager - W - ALDRICH, D. (Dawn) [email protected] 845-3343 845-0255

Planning and Distribution SAID, M. G. (Mario) [email protected] 845-4473 845-0220

Distribution Analyst ELLINGSWORTH, T. B. (Terri) [email protected] 845-4497 845-0220

WEBBER, E. (Liz) [email protected] 845-4529 845-0220

Regional Market Rep. Manager DUFFY, M. E. (Mike) [email protected] 845-3609 845-0255

Market Representation Manager RAYMOND, C. L. (Chris) [email protected] 845-3669 845-0255

Market Representation Specialist NELSON, J. A. (Judy) [email protected] 845-3743 845-0255

CHYTIL, A. G. (Andrea) [email protected] 845-3923 845-0220

 

[1970Maverick]

Thanks, only 1 question , how recently was this list created?