Getting serious doubts on build quality - XLT 2020

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Hellwig

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WTF difference does it make as to what car wash you use?? I see no warning in my warranty book that specifies what car wash I can or cannot use.

I have no idea either. So far I've never seen or heard any other car having similar roof molding misalignment issue with my local carwash shops. Nationwide-wise, it's highly unlikely any carwash could cause such a specific damage on vehicles. I assume, the root cause of this problem is the "easy" method, which Ford adopts, to fasten the roof moldings and rack covers.
 

ROBERT BONNER

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Checked my moldings on my '20 yesterday after reading this thread (NEVER been through an automatic car wash)....Not pretty. It's not difficult to imagine just the right crosswind at freeway speed creating enough pressure to boost them.

For those of you who have already experienced an unscheduled disassembly:

* Any ideas on how to remove the parts without destroying them to inspect for some initial damage (maybe some of the attachment features being broken on the inboard side in my case) and to install some additional attachments (3M tape, or other)?

* If trim tools are used to pry them up, is it likely that they'll be destroyed during removal?

* Any insights would be valued.



For anyone with connections that is following.....I'm sure that there is no warranty coverage once the vehicle is beyond the bumper to bumper coverage; however, parts flying off of normally operated vehicles at freeway speeds is CERTAINLY a highway SAFETY issue of NHTSA concern...that could lead to a recall. The only things worse than losing such a piece would be having one break a windshield or burst a tire. Just saying.

For the PVT: This would be an easy one to to monitor...simply see what the repair part consumption looks like. It's hard to imagine anyone ordering these parts for ANY other reason. If you get 10 turned into NHTSA....bad things will happen.
 
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Hellwig

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Let us know how the warranty process goes with this repair.

Good luck.

The service manager just indicated Ford may cover this repair. My vehicle is still in the 3 yrs/36k warranty. I emailed the advisor to see if there any update from Ford. He replied: "I am getting them to cover the repairs!"
 
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Left Coast Geek

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Fwiw, I've had to replace similar trim pieces on a Toyota Prius and a Mercedes E class wagon, so this sort of thing is not unique to Ford.
 

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