I have cam phaser issue :(

[TheDoug]

I was curious about others here that have had to take in their expedition to replace cam phaser. How long did it take? Did dealer give you a hard time about replacing it even though it hasn't completely failed yet? Anything else I need to know when I take it in?

Thanks in advance!

 

[LokiWolf]

What are the symptoms you have experienced?


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[Vipersinu2]

My dealer said to drop off sunday night. Leave a note on the steering wheel stating not to start without 2 people, one to start the truck and one who will be assigned to the job of replacing the phasers to listen to the cold start.

After that, if parts in stock, 2 days

 

[Kmdcolo]

I picked mine up a week ago. It tool the dealer 3 weeks to get the parts due to a nationwide back order. I shared this video with the dealer in hopes they could diagnose and order the parts prior to me dropping off. 26K miles on early 2018 build.

 

[Bow512]

Had mine done in February. It was at the dealer for 3 weeks, but I also had other minor issues and a trim piece they had to order.

No issues With dealer and immediately gave me a loaner. I have about 6k since the repair and knock on wood still silent starts.

 

[TheDoug]

Thanks for the info everyone... going to set appointment Monday.

 

[2018ExpyPlatinum]

Thanks for the video! I guess it's me, but I don't really hear anything. At least outside of "normal". Makes me wonder about mine? Is there a recall or TSB for this? Certain production dates?

Wait...I listened again. Is it that slight rattle for a second at first start?

 

[Kmdcolo]

Thanks for the video! I guess it's me, but I don't really hear anything. At least outside of "normal". Makes me wonder about mine? Is there a recall or TSB for this? Certain production dates?


Wait...I listened again. Is it that slight rattle for a second at first start?

Yes, the first 3-5 seconds. I only noticed it if my truck sits for an extended period of time.

 

[AKentPhoto]

Sorry to hear it!
I'd do what I could to get them to commit to a loaner before dropping it off. Some dealers are better than others with that.

 

[duneslider]

Mine just started making the noise. Based on the info I got from a Ford Tech he said there is absolutely no damage that will happen to the engine as a result of the noise. I am questioning whether I want to get it fixed or not? Do I really want the thing torn apart to fix something that isn't that big of a deal. The little plastic thing in there is only there to prevent rattle on cold start he said.