still missing the point of that story, where I never said I did everything right or they did everything wrong...you really are dumb as a box of rocks, be embarrassed for yourself
I had an attorney because my college gave free legal aid to students, so that helped. I work as in-house counsel now, and I can tell you most major companies wouldn't force that situation to a lawsuit. They would have spent double or triple fighting it and I would roam the earth telling everyone they're a POS. It was prob cheaper and def a better overall business decision to just pay for it; whether it goes to their lawyer or their customer it gets written off the same way on the books. 15 years later, I have zero hard-feelings about it, still occasionally go to Jiffy Lube when they're running a good special, and I'm defending them on a internet forum even though they ****** my car up; so in 20/20 hindsight it was a good decision by them.
But again, the point is no one is mistake proof and if you'e not sure what your doing maybe you should put that risk into a place where there is someone else who can be held liable for it.