Anyone else figure out how to get "open on approach" working on the lift gate? We bought a Platinum SPP and was told by support desk that this model comes with the feature. I've enabled it on the settings, but it won't work with key in my pocket and standing in the proper area.
Open on Approach?
- Thread starter iaazan
- Start date
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update: Been talking to customer service agents on the website and they seem to have no clue. Some tell me i have the feature, some tell me i don't have the package that is included. One referenced that I didn't select the "split package" when building my expedition. But another said that if you have the split package, you have the feature. Finally one of them looked at another database and said that mine came with a "L2G - UPR/LWR HANDS FREE" unit that does have the feature. But nowhere when looking at the build options was there an option to select this. Pretty crappy of Ford to get rid of a hands free feature that is really nice to have when you're carrying stuff. my 2019 Jeep Cherokee has it, a 2025 Ford Expy Platinum should have it as well.
The section of manual under ‘Split Gate’ describes the process.
Within 3’ of tailgate for 4 seconds
Truck in Park and ignition off
All doors and split gate closed
Power split gate enabled in touchscreen
Not in valet mode
You can remote start your truck
Within 3’ of tailgate for 4 seconds
Truck in Park and ignition off
All doors and split gate closed
Power split gate enabled in touchscreen
Not in valet mode
You can remote start your truck
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