Parts on extreme back order?

[Mommy3610]

I have a 2022 Expedition Max Limited. Unfortunately I was rear ended in November and had significant damage to the lift gate and bumper. The collision shop has been great, however they’re telling me Ford is saying they have no ETA on the last part to arrive, which is the tailgate.

Has anyone else been told the same thing? I get there are delays all over the place, but to not have an ETA at all seems excessive. Luckily I can still drive the truck, but it is annoying that I can’t use my lift gate.

 

[Andy B]

I have a 2022 Expedition Max Limited. Unfortunately I was rear ended in November and had significant damage to the lift gate and bumper. The collision shop has been great, however they’re telling me Ford is saying they have no ETA on the last part to arrive, which is the tailgate.

Has anyone else been told the same thing? I get there are delays all over the place, but to not have an ETA at all seems excessive. Luckily I can still drive the truck, but it is annoying that I can’t use my lift gate.

What about getting one from a scrap yard to hold you over until the new one arrives?

 

[Mommy3610]

What about getting one from a scrap yard to hold you over until the new one arrives?

I’m not sure. THe collision shop didn’t mention that as an option. I wonder if insurance wouldn’t allow it.

 

[99WhiteC5Coupe]

I have a 2022 Expedition Max Limited. Unfortunately I was rear ended in November and had significant damage to the lift gate and bumper. The collision shop has been great, however they’re telling me Ford is saying they have no ETA on the last part to arrive, which is the tailgate.

Has anyone else been told the same thing? I get there are delays all over the place, but to not have an ETA at all seems excessive. Luckily I can still drive the truck, but it is annoying that I can’t use my lift gate.

Today is day 65 that my 2015 Expedition Limited has been parked at the Ford dealer, waiting on a steering gear assembly that is on national backorder (with no estimate from the dealer when the part will be available).

Ford has no concern for its customers.

Good luck.