I'd push back on them. My dealer fixed it under warranty. I understand charging for feature updates, but not ones that fix actual problems (especially ones with a bulletin: SSM 47835).
Passenger side mirror freaking out
- Thread starter st381183
- Start date
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I'd push back on them. My dealer fixed it under warranty. I understand charging for feature updates, but not ones that fix actual problems (especially ones with a bulletin: SSM 47835).
Bill Schell
Full Access Members
We just experienced this on our trip to AZ and shortly after having added my wife's seating position as "driver 2". It had not done this for the preceding couple of months when I was the only driver and using memory 1. I think Ford has started calling these "features" instead of problems
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The fix that’s mentioned in this thread actually worked for me. So I think Ford realizes it as a problem.We just experienced this on our trip to AZ and shortly after having added my wife's seating position as "driver 2". It had not done this for the preceding couple of months when I was the only driver and using memory 1. I think Ford has started calling these "features" instead of problems
Bill Schell
Full Access Members
While in at Alexander Ford here in Yuma for the erratic power side step, they did this update on the wonky side mirrors. They seemed to know about this problem straight away - so it appears to be a common issue. Hopefully this resolves it, permanently.
Mine has stayed gone and it’s been a couple months I think now...
star-art
Full Access Members
What's up with the "erratic power side step?" Just last night I got into our '18 and when I started driving I heard it move and realized it had not retracted like it was supposed to when I closed the door. Once the vehicle was moving though it did retract. That was very unusual and I don't recall it happening before.
William Miller
Active Member
Same here. I noticed a change in mirror habit right away. They have not freaked out since the update in October.
aggiegrad05
Full Access Members
Mine does this occasionally. Never been an issue tho as it always closes.
I had issues with my passenger side mirror. Ford flashed a software update causing both driver and passenger mirror to have issues(had it for 5-days). I took it to Lincoln and they fixed both mirrors and my running board in under 2 hours.
Atticus Mabrry
Full Access Members
They are charging me a software update to fix it...it is at the dealer now. Major ****** off at Ford over this crap. It's clearly an issue and has been from day 1 and yet I get to pay for the update to fix it??
