I have a 2017 limited with 39,000 miles and one of the rear struts is leaking. I have a Ford Premium extended services plan that states it covers McPherson type struts but not shocks.
The rears on mine look like struts. But Ford says they call them shocks and are not covered by the ESP. Every non Ford parts supplier calls the struts but Ford does not. Even the parts guy at the Ford dealer says they are struts. But the part is listed as a shock. I believe Ford is purposely using weasel words to avoid covering the warranty.
So do we have rear struts or shocks on our Expediton and has anyone had this issue?
The rears on mine look like struts. But Ford says they call them shocks and are not covered by the ESP. Every non Ford parts supplier calls the struts but Ford does not. Even the parts guy at the Ford dealer says they are struts. But the part is listed as a shock. I believe Ford is purposely using weasel words to avoid covering the warranty.
So do we have rear struts or shocks on our Expediton and has anyone had this issue?