Remote Start

Discussion in '4th Gen - 2018 - present' started by st381183, Jun 18, 2018.

  1. st381183

    st381183 Full Access Members

    Posts:
    94
    Likes Received:
    18
    Joined:
    Mar 7, 2018
    Location:
    New Mexico
    My 2018 Expedition XLT has remote start. It’s neat when it works but it can be hit or miss to actually start the vehicle remotely. Lock doors, double tap remote start button and sometime it turns over but doesn’t start, second or third attempt it starts up. I usually have to be line of sight which sort of defeats the purpose of remote start. Ive never had a vehicle with remote start before so is this normal? Is remote start actually that finicky or do I need some warranty work done.
     
  2. dlcorbett

    dlcorbett Full Access Members

    Posts:
    655
    Likes Received:
    166
    Joined:
    Mar 26, 2014
    Location:
    tx
    From what ive seen on other vehicles it can be quite finnicky. I think it works well enough, but i actually rather use the fordpass app to start it than the phone. With that it starts from greater distances(which is probably why the distance for function is kinda short)
     
  3. Randy Schmidt

    Randy Schmidt Full Access Members

    Age:
    47
    Posts:
    92
    Likes Received:
    40
    Joined:
    May 15, 2018
    Location:
    Illinois
    Agree with dicorbett... Remote start from the key fob only works from a certain distance. Outside it's range and it won't work or work well. The FordPass application for a phone is the best way to overcome that distance problem. Not sure if all the Expedition models come with FordPass though...
     
  4. edizzle

    edizzle Full Access Members

    Age:
    40
    Posts:
    511
    Likes Received:
    225
    Joined:
    Dec 25, 2017
    Location:
    Cashiers
    I find the fob to be perfectly acceptable. How far are guys trying to use them? I’ll say that I don’t know how far ours works, but it definitely has worked every time we have tried. I will say the ford pass app is awesome. I have used it a bunch for locking the doors.

    To the OP, having it fail to start 2 or 3 times is worrisome to me. No matter how I have tried to remote start it, it has always fires up first try.
     
  5. osteodoc08

    osteodoc08 New Member

    Age:
    37
    Posts:
    3
    Likes Received:
    0
    Joined:
    Jun 18, 2018
    Location:
    GA
    I think he's referring to tries with the fob, not the motor actually not starting.

    I've had remote start on several vehicles and it is no better or worse than those from GM, Nissan and other Fords
     
  6. st381183

    st381183 Full Access Members

    Posts:
    94
    Likes Received:
    18
    Joined:
    Mar 7, 2018
    Location:
    New Mexico
    ^^this. Never had an issue with engine start up using the ignition button. When remote starting the engine will turn over but not stay running. Do I need to hold down the fob button on the second press for it to receive the full signal? I usually double press and release the fob button. I’ll try holding down.
     
  7. aggiegrad05

    aggiegrad05 Full Access Members

    Age:
    34
    Posts:
    255
    Likes Received:
    144
    Joined:
    Nov 6, 2017
    Location:
    North Texas
    If your engine is turning over but not continuing to run on remote start, that is a problem...I thought you meant the vehicle was simply not acknowledging the command from the fob. If it is acknowledging the command by attempting to start, but not actually being able to do so...you have an issue that needs to be addressed by the dealer.

    Related: at the very top of the fob there is a little LED light. When you "request" a remote start, it will flash green when the engine starts and red if there was some failure or if it was too far away for the vehicle to receive the command...I wonder what color your led flashes when you have this issue. (This feedback is also why the fob is so big.)

    But in direct response to your question: no, you should not have to hold the remote start button down, a quick press should do it.
     
  8. Artie

    Artie Full Access Members

    Age:
    41
    Posts:
    531
    Likes Received:
    191
    Joined:
    Jul 24, 2017
    Location:
    Georgia
    Yeah sounds like an issue to me. I’ve done mine at substantial distance (couple hundred feet at least) and haven’t had an issue. Idk about the ford Fob but the lincoln has a little LED light that will blink red if the remote start was unsuccessful or green if it was. I’ve been within earshot many times and have never heard it turnover and not start.
     
  9. st381183

    st381183 Full Access Members

    Posts:
    94
    Likes Received:
    18
    Joined:
    Mar 7, 2018
    Location:
    New Mexico
    Follow up: Well I took in my Expy for an oil change and to catch up on some warranty work. They needed to repair/replace some small trim items, fix a USB port, and look at the remote start via key fob. It wasn’t my imagination and the remote start was indeed having issues. I took it to my local dealer as I purchased out of town. They were a little befuddled and are trying to figure out if the remote start was installed by the dealership I purchased it from or if it was factory. Sure seems like factory to me, but they are looking into it. The remote start through the app works consistently well so I think this was a factory install. They say they replaced the ECM but that didn’t resolve the issue. They are speaking with a dealership that reports the same issue from an 2018 F150 and have a call in with the ford engineers. I’ll update later on final fix.
     

Share This Page