Sync 4A WiFi issue?

[Flathead40]

After some research it seems like 4.2.2.1 gave the new UI to those in early access. While everyone else gets the changes in 4.2.2.2 which should come shortly afterwards. Ford just has incorrect release notes for non EAP folks. I’m just happy to see updates finally flowing as they should have 6 months ago. There is a whole another set of updates after the UI change (5.x series) which include other enhancements and module updates.

 

[jjscsix]

I did call Ford Customer Service today. His answer to some degree was nonsensical. I read him what my screen said about the update and that i should be seeing many changes on the screen. He said it was probably an update that had already been done to the vehicle before it was built or some such nonsense and that the new screen that I talked about was just the screen that most of them got….. well before mine was built.

I know that makes no sense and it didn’t make any sense to me either. I asked him repeatedly why people were getting an update that had significant differences to the screen eight months ago that I still have not gotten. There is no answer to that question. he told me that now that the updates started flowing, I should be getting the latest update in the next few weeks.

 

[maad1618]

After some research it seems like 4.2.2.1 gave the new UI to those in early access. While everyone else gets the changes in 4.2.2.2 which should come shortly afterwards. Ford just has incorrect release notes for non EAP folks. I’m just happy to see updates finally flowing as they should have 6 months ago. There is a whole another set of updates after the UI change (5.x series) which include other enhancements and module updates.

Ours just pulled 8GB down in the last hour from the wifi, here comes 4.2.2.2

 

[jjscsix]

Ours just pulled 8GB down in the last hour from the wifi, here comes 4.2.2.2

Keep us posted on what it is. Hopefully ours will come in overnight tonight.

 

[maad1618]

Keep us posted on what it is. Hopefully ours will come in overnight tonight.

Will do. I've been putting it on a battery tender weekly as a just in case, kinda been a weekly update ritual at this point. I'm fairly confident we're all in the same OTA group. I typically get an EAP email within minutes of it actually updating so we'll see what happens here..

 

[Flathead40]

Will do. I've been putting it on a battery tender weekly as a just in case, kinda been a weekly update ritual at this point. I'm fairly confident we're all in the same OTA group. I typically get an EAP email within minutes of it actually updating so we'll see what happens here..

Can confirm ours just got 4.2.2.2 tonight and it has the new UI.

 

[maad1618]

Can confirm ours just got 4.2.2.2 tonight and it has the new UI.

Same here, UI is finally there. I can only assume they'll keep rolling at this up to current release but that was the big one.

 

[jjscsix]

So this is about how bizarre my luck is going. When I got up this morning, both my app, and the vehicle itself showed the 4.2.2.2 update, and then it disappeared just as quickly as it appeared.

 

[ExpyEverest]

CRAAAP!!! I haven’t gotten it yet!! But I’ve also been sick and haven’t driven anywhere which I’ve learned you sometimes have to drive for about 30 mins to get the battery charged up before it will initiate an update..

I remote started it this morning to get it to connect to WiFi, but sounds like I need to go on a drive and see if I can prompt an update.

Ford better not screw me on this!!!

 

[jjscsix]

CRAAAP!!! I haven’t gotten it yet!! But I’ve also been sick and haven’t driven anywhere which I’ve learned you sometimes have to drive for about 30 mins to get the battery charged up before it will initiate an update..

I remote started it this morning to get it to connect to WiFi, but sounds like I need to go on a drive and see if I can prompt an update.

Ford better not screw me on this!!!

You should call Ford Customer Service and complain. I have called them three times in the past seven months. They have always answered the phone within a few minutes and are very professioanal. The more complaints they get the better.
800-392-3673