Don't get me wrong, I really like my 23 Expedition since trading in my hybrid F150 for it. It's a great SUV all around...except the software has nagging bugs that should not be hard to fixat all. Examples:
I've always been disappointed by the response time of the phone app when trying to remote start and remote unlock. Sometimes it would take a full minute or even fail. So when the most recent software update actually says "ensuring reliable remote access from your mobile app" I got excited. Unfortunately the update actually made things worse, a lot worse. Now 9 times out of 10 the remote start spends a minute thinking about it and then puts up an "X" denoting failure. Its not like I live in the boonies. We are talking about strong cell signals and even on wifi in front of my house.
The recent phone app update wiped out all of my data, so I had go through the password reset hassle while on vacation.
Also, I found out at a very inopportune time that one of the recent updates wiped out all of my saved trailer calibrations. I had to find an empty parking lot big enough to calibrate my 7x16 cargo trailer at six in the morning when leaving on a 600 mile trip because I knew I would need the hand's free backup. Another "feature" of that update is the fact that the software still calculates my miles remaining based on the 8mpg I get pulling the cargo trailer. I disconnected the trailer and made sure there is no active trailer in the menus. That was ten days ago and 20 times at least starting and driving the truck. Also refilled the fuel and it still is calculating my remaining mileage at 8mpg to this day.
Don't even get me started on the running boards and having to leave my door cracked when I park in my garage to keep the stupid running boards from going in and out uselessly. Not to mention the delayed retraction setting in the menu has been broken since I got the truck.
Also, not being able remember the setting disabling of the motion sensor alarm is truly frustrating. Just today my dog set off the alarm for at least her 40th time while I was in the store.
Then there is the smart cruise control that I had set to limit to 10 mph over the speed limit. Only problem there is there are spots on the highway near me that the Expo nav software thinks are 45mph when it is actually 70mph and slams on the brakes in traffic. Even better is the area on the way to my cousins house where for the last year it thinks the speed limit is 85 so sets my cruise to 95mph and sends me back in my seat with acceleration! I had to disable that feature for obvious safety reasons.
Recent updates also made my Android auto wonky. For instance after hanging up from a call the radio is muted for some reason and I have to turn it way up to hear it. Of course minutes later it will figure that out and suddenly be way too loud. Android auto also disconnects randomly now when it never did before. I have the latest and greatest phone so that is not the problem.
That is enough for now. I really do love this SUV, which is why these things are frustrating because it seems like the easy stuff to fix.
I've always been disappointed by the response time of the phone app when trying to remote start and remote unlock. Sometimes it would take a full minute or even fail. So when the most recent software update actually says "ensuring reliable remote access from your mobile app" I got excited. Unfortunately the update actually made things worse, a lot worse. Now 9 times out of 10 the remote start spends a minute thinking about it and then puts up an "X" denoting failure. Its not like I live in the boonies. We are talking about strong cell signals and even on wifi in front of my house.
The recent phone app update wiped out all of my data, so I had go through the password reset hassle while on vacation.
Also, I found out at a very inopportune time that one of the recent updates wiped out all of my saved trailer calibrations. I had to find an empty parking lot big enough to calibrate my 7x16 cargo trailer at six in the morning when leaving on a 600 mile trip because I knew I would need the hand's free backup. Another "feature" of that update is the fact that the software still calculates my miles remaining based on the 8mpg I get pulling the cargo trailer. I disconnected the trailer and made sure there is no active trailer in the menus. That was ten days ago and 20 times at least starting and driving the truck. Also refilled the fuel and it still is calculating my remaining mileage at 8mpg to this day.
Don't even get me started on the running boards and having to leave my door cracked when I park in my garage to keep the stupid running boards from going in and out uselessly. Not to mention the delayed retraction setting in the menu has been broken since I got the truck.
Also, not being able remember the setting disabling of the motion sensor alarm is truly frustrating. Just today my dog set off the alarm for at least her 40th time while I was in the store.
Then there is the smart cruise control that I had set to limit to 10 mph over the speed limit. Only problem there is there are spots on the highway near me that the Expo nav software thinks are 45mph when it is actually 70mph and slams on the brakes in traffic. Even better is the area on the way to my cousins house where for the last year it thinks the speed limit is 85 so sets my cruise to 95mph and sends me back in my seat with acceleration! I had to disable that feature for obvious safety reasons.
Recent updates also made my Android auto wonky. For instance after hanging up from a call the radio is muted for some reason and I have to turn it way up to hear it. Of course minutes later it will figure that out and suddenly be way too loud. Android auto also disconnects randomly now when it never did before. I have the latest and greatest phone so that is not the problem.
That is enough for now. I really do love this SUV, which is why these things are frustrating because it seems like the easy stuff to fix.
