TSB 25-2132 - 2018-2021 Expedition/Navigator - Harsh/Delayed Engagement And/Or Harsh/Delayed Shift - Effective 04/16/2025

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***This is a partial description of TSB 25-2132 -- Please see attached PDF file for full information***

TSB 25-2132 - 2018-2021 Expedition/Navigator - Harsh/Delayed Engagement And/Or Harsh/Delayed Shift - Effective 04/16/2025

This bulletin supersedes 25-2023. Reason for update: update the Part List and Service Procedure

Model:

Ford
2018-2021 Expedition
Lincoln
2018-2021 Navigator

Markets: North American markets only

Issue: Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions:

• Harsh engagement
• Delayed engagement
• Harsh shift
• Delayed shift
• Illuminated MIL with DTCs P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the PCM or TCM.

This may be due to axial movement of the CDF clutch cylinder sleeve causing hydraulic circuit leaks.

NOTE: If internal transmission service is required to address a concern detected with the CDF clutch cylinder following this article, technicians should carefully inspect and replace other transmission components and flush transmission fluid cooler only as necessary to confirm proper function. Add a new line to the repair order to document any additional repairs needed. M-time can be claimed on the additional repair line to cover labor. Refer to Warranty and Policy Manual for additional information. A thorough understanding of transmission description and operation will assist the technician with proper diagnosis, inspection, and successful repair of the customer concern.

NOTE: The Pressure Vacuum Transducer (PVT) Kit (Rotunda 164-R9833) and VCMM Transmission Extension Kit (Rotunda 164-R9534) recommended to perform this article are no longer included with the VCMM Advanced Kit (Rotunda 164-R9823) since July 2023. Supply of the PVT Kit (Rotunda 164-R9833) and VCMM Transmission Extension Kit (Rotunda 164-R9534) have been sold out. Ford has confirmed a high percentage (80%) of Dealers have this equipment available. Alternatively, Ford has tested suitable transmission fluid pressure gauges and developed procedures which reliably enable the capability to perform this article. Refer to Table 1 in the Service Procedure. In addition, VCMM Universal Probe Tip Adapter (Rotunda 164-R9834, or equivalent) is needed to perform this article. The Probe Tip Adapters are included in VCMM Advanced Kit (Rotunda 164-R9823).

Action: For vehicles that meet all of the criteria in the Issue and Model statements, follow the Service Procedure to verify hydraulic circuit leakage and, if instructed, replace the CDF clutch cylinder and the clutch and planetary container cylinder.

(Part List and Service Procedure are omitted from this post)

Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Service Part New Vehicle (SPNV)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SPNV/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

Labor Times
DescriptionOperation No.Time
2018-2021 Expedition/Navigator 4X2/4X4: Follow The Service Procedure To Verify Hydraulic Circuit Leakage (Pass) (Do Not Use With Any Other Labor Operations)2018-2021 Expedition/Navigator 4X2/4X4: Follow The Service Procedure To Verify Hydraulic Circuit Leakage (Pass) (Do Not Use With Any Other Labor Operations)
252132A​
1.0 Hrs.​
2018-2021 Expedition 4X2: Follow The Service Procedure To Verify Hydraulic Circuit Leakage (Fail) Replace The CDF Clutch Cylinder (Do Not Use With Any Other Labor Operations)
252132B​
11.5 Hrs.​
2018-2021 Expedition 4X4: Follow The Service Procedure To Verify Hydraulic Circuit Leakage (Fail) Replace The CDF Clutch Cylinder (Do Not Use With Any Other Labor Operations)
252132C​
12.7 Hrs.​
2018-2021 Navigator 4X2: Follow The Service Procedure To Verify Hydraulic Circuit Leakage (Fail) Replace The CDF Clutch Cylinder (Do Not Use With Any Other Labor Operations)
252132D​
11.5 Hrs.​
2018-2021 Navigator 4X4: Follow The Service Procedure To Verify Hydraulic Circuit Leakage (Fail) Replace The CDF Clutch Cylinder (Do Not Use With Any Other Labor Operations)
252132E​
12.7 Hrs.​
 

Attachments

  • TSB 25-2132 - 2018-2021 Expedition-Navigator - Harsh-Delayed Engagement And-Or Harsh-Delayed S...pdf
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