Uncomfortable lump in driver's seat - new 2020

[nohc]

Hey,

Purchased a 2020 MAX Limited in December and I am trying to figure out this lump feeling in the driver's seat. The best I can tell, we are feeling the seat cooler. I was hoping it was just something that would break in over time but still feel it every drive. Can't feel it on the passenger seat.

Any thoughts? I think I will take it up to the dealer and see if they can determine if anything is off.

I could just buy a butt cushion but that seems kind of ridiculous given the cost of these things.

 

[Trainmaster]

The seat coolers have ducts in them. The cushion is foam and the duct is a soft plastic insert that is placed in an indentation in the top of the foam. The leather cover goes on top and is held down with hog rings on two wires molded into the foam. Perhaps the duct popped up or wasn't aligned properly when the seat cover was installed. Or the foam is misshaped keeping the duct from seating properly.

If it wasn't under warranty, I'd remove the cover and see what's going on. Easy enough job; about two hour's work.

 

[tommyddsr]

Since it is a 2020 take it in under warranty. Something is misaligned and sitting on it will probably only make it worse or break it.

 

[nohc]

Thanks for getting back to me! I will take it into the dealer and see what they can do.

 

[nohc]

Just following up, they replaced the seat cushion. The foam was compressed/flat in that area. 100% better now.

 

[MADEXP]

Glad to see you resolved the issue!