Elise
Member
We ordered the RES for our 22 expedition. When it arrived we discovered there was no longer DVD and it was an Amazon fire tv and not a ford OES. Our kids are disappointed as we need to add my truck to our data plan, have monthly subscriptions to Amazon/Netflix/Disney etc PLUS pay monthly 17$ for ford streaming. Nowhere on the can build and price site did they say that I needed a monthly subscription for this system. I feel like ford falsely represented what we chose as an add on for 2100 assuming it was the same as the 2021 system. The Amazon fire tv’s do not have external speakers so I have 6 seats back there but only two kids can have sound?? They also freeze and do not have power off buttons so we are constantly having the disconnect the battery cables to cut the power to them as they will stay on frozen for hours after the vehicle is powered off.
They are expensive pieces of cheap crap and I am seriously considering small claims court against Ford for these. Our dealer won’t help as they claim we made our purchase online through the build site and ford Canada says deal with our dealer.
I’m tired of being a Guinea pig for this new system. Our dealership knew nothing of how to set it up or use it and help us. We didn’t even get a manual for it and I’ve asked for two months for one.
Does anyone else have an opinion, good or bad, on the new RES?
They are expensive pieces of cheap crap and I am seriously considering small claims court against Ford for these. Our dealer won’t help as they claim we made our purchase online through the build site and ford Canada says deal with our dealer.
I’m tired of being a Guinea pig for this new system. Our dealership knew nothing of how to set it up or use it and help us. We didn’t even get a manual for it and I’ve asked for two months for one.
Does anyone else have an opinion, good or bad, on the new RES?