Door Latch or Door Lock Actuator

[rogerbain]

2010 Limited...When I try to close the rear passenger door, the latch will not secure, and the door will remain "open". The latch isn't frozen as I can move the latch approximately 180 degrees with little effort using a screw driver.

I'm a novice at best, so my question is do I replace the latch, door lock actuator, or something else? I can't seem to find just a latch (p/n 21812/21813) The door lock button will go up and down if I use the switch.

 

[99WhiteC5Coupe]

A suggestion - is it possible the latch in the door has been "tripped" and must be reset by pulling the exterior or interior door handle, and having a helper move the latch to the open position?

I know you said you can move the latch - ensure that it is lubricated well (white lithium grease).

Try resetting the latch and then close the door to see if it works.

 

[99WhiteC5Coupe]

Can't figure out how to edit my post. (After I posted this 2nd reply - the edit button mysteriously appeared on both posts.....).

You would replace item #3 on the diagram (latch) if you feel the current one is defective. I have replace the door latch on other vehicles, but not an Expedition (I have a 2015 Expedition Limited 4x4).

 

[rogerbain]

I have tried resetting the latch with no success...Wasn't sure if there was some electronics controlling the latch. Thanks

 

[docraymund]

You replace them both. Its a set when you order it so you just swap it out with the old one.