2018 Rear Entertainment Initial Feedback

[gtnator]

My wife just had our fifth kid so we decided to upsize from our Odyssey. We went with the RSE without researching it enough and I’m really disappointed. This system was obviously not tested with real parents or young kids.
I’m a reasonably tech savvy guy and it still took 10-15 minutes to get the audio set up through the speakers, only to have the audio be unusable because of the delay. It sounds like there’s a workable solution which I’ll try in the morning but I shouldn’t need a solution to make a $2000 system usable. I really wish we went with another option.
Other than the RSE, we really love the vehicle. It’s hard coming from an Odyssey which is so well designed for families (I’ll miss the automatic sliding doors the most) but the additional space in the expedition is worth it (I’m 6’7” and the Odyssey was not made with me in mind).

At least you’ll look better driving that Expedition over a minivan, lol.


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[Garrett]

Has anyone installed a Roku stick? Some videos online seem to show it works well for the entertainment system.

 

[edizzle]

Has anyone installed a Roku stick? Some videos online seem to show it works well for the entertainment system.

I’ve got an appletv hooked up and it works great!

 

[gtnator]

I’ve got an appletv hooked up and it works great!

Do you run it off of the vehicle’s WiFi or do you connect it to you’re phone and run off of that?


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[zarga]

I couldn't get Chromcast to work, but the Amazon Fire stick thing works great (aside from the standard bluetooth audio issues).

 

[edizzle]

Do you run it off of the vehicle’s WiFi or do you connect it to you’re phone and run off of that?


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vehicle wifi. sometimes my phone, depending on whats going on.

 

[Garrett]

For those of you who have put multiple video files on a USB drive or SD card, how are you converting your DVDs/Blu-Rays to a format that works when plugged into the RSE? Do you just copy the DVDs to your PC in ISO format, then put the ISO file on the drive? Does the RSE recognize and actually play those files?

 

[rcompart]

For those of you who have put multiple video files on a USB drive or SD card, how are you converting your DVDs/Blu-Rays to a format that works when plugged into the RSE? Do you just copy the DVDs to your PC in ISO format, then put the ISO file on the drive? Does the RSE recognize and actually play those files?

I’m using AnyVideoConverter with much success. I down-convert the videos to 1080p mp4s and trim the credits off the end of the movie while I’m doing it. Hands down the best way to use this system with little kids on long road trips as it automatically starts the next video.

 

[Garrett]

I’m using AnyVideoConverter with much success. I down-convert the videos to 1080p mp4s and trim the credits off the end of the movie while I’m doing it. Hands down the best way to use this system with little kids on long road trips as it automatically starts the next video.

Do you have the ultimate version or what? I paid the 10 bucks but it’s been a hassle to get working so far...

 

[Garrett]

Do you have the ultimate version or what? I paid the 10 bucks but it’s been a hassle to get working so far...

I’ve tried 8 times and only successfully ripped two DVDs. Everything I rip has subtitles or is in a foreign language even though I select no subtitles and English.

 

[gtnator]

Yes, ripping DVDs is hard and once you do it, I’ve always lost some fast forward/rewind control too. It’s almost not worth it.

Has anyone used a dedicated iPod loaded with movies? I’m thinking of doing that instead of connecting my or my wife’s iPhone to the HDMI port.


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[rcompart]

I’ve never experienced any of the issues you are talking about and I have every Disney princess movie ripped onto an SD card that my girls watched on our road trip to MN for the holidays.

 

[Garrett]

I’ve never experienced any of the issues you are talking about and I have every Disney princess movie ripped onto an SD card that my girls watched on our road trip to MN for the holidays.

Weird. The software itself seems pretty easy to use, but for whatever reason, each rip of certain movies is coming with subtitles and giving me the F'n French version even when I select all the right options.

I reached out to their support on Friday, but have yet to hear back at all...yikes.

 

[Flexpy19]

Getting the RSE for my four boys. Do they sell additional headphones for the “way back” passengers?

 

[zarga]

Getting the RSE for my four boys. Do they sell additional headphones for the “way back” passengers?

Any IR headphones will work. They're cheap on Amazon.

 

[Garrett]

I’ve burned about 20 DVDs onto a mini usb and my daughter loves it!

 

[mulrich]

I finally got the audio delay fixed. I was accessing the settings menu using the touch controls on the monitor and couldn't find the audio delay option. Eventually I used the remote to access the settings menu and was surprised to see a different set of options, including adjusting the audio delay. I don't know why this option isn't available using the monitor controls but thankfully we haven't lost the remotes.

Now we need to find a simpler/faster way to actually select the movie audio to play over the car's speakers. Right now, we have to first go into the bluetooth settings and select the RES bluetooth to connect, then go back to the audio settings and change the source to bluetooth.
Even though the RES is set as the favorite, the system defaults to our phones whenever we turn on the car, so we have to go through this process anytime we play a movie (plus, when we turn on the car, the audio source goes back to FM so we also have to change the source back to bluetooth). Fortunately we only use the RES on long road trips so we don't deal with this often but it is still really annoying. There should just be a single button, 'Play RES Audio', that does all of the bluetooth and changing audio sources for you.

 

[scottdm]

I finally got the audio delay fixed. I was accessing the settings menu using the touch controls on the monitor and couldn't find the audio delay option. Eventually I used the remote to access the settings menu and was surprised to see a different set of options, including adjusting the audio delay. I don't know why this option isn't available using the monitor controls but thankfully we haven't lost the remotes.

Now we need to find a simpler/faster way to actually select the movie audio to play over the car's speakers. Right now, we have to first go into the bluetooth settings and select the RES bluetooth to connect, then go back to the audio settings and change the source to bluetooth.
Even though the RES is set as the favorite, the system defaults to our phones whenever we turn on the car, so we have to go through this process anytime we play a movie (plus, when we turn on the car, the audio source goes back to FM so we also have to change the source back to bluetooth). Fortunately we only use the RES on long road trips so we don't deal with this often but it is still really annoying. There should just be a single button, 'Play RES Audio', that does all of the bluetooth and changing audio sources for you.

Ford should really have a hardwired audio output from the RSE to Sync 3. How hard can this be? Obviously the people that designed it have never used it or have low expectations on functionality. I'll be interested to see if the 2020 Explorer has the same RSE with the bluetooth Audio issues. Shame on Ford if it does.

 

[ExpyWeave]

I agree with above...for $2K it is junk Like other aspects of the Expedition, but with the RES Ford could have done much better. We owned 3 Hondas prior, and their RES is lightyears ahead of Ford in functionality and quality.

 

[Garrett]

Mine is working great for our family.