Follow up here. Estimated receipt date was the 9th through the 11th, order placed on the 3rd. I've followed up twice as the order still shows "processing". I used the online chat both times. The message I received yesterday was you'll get an email. The message I received today was call back...
I needed a new shifter for my wife's expedition as I have the old key stuck in the ignition issue. I found the part last night at FordPartsGiants.com, did some research on their reliability, then ordered the part. They processed my payment and provided an estimated shipping date, all is well...
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