Help! The buttons around the shift mode knob won’t engage (stays in 2h). I think a crumb is under the 4A button but I’ve not figured out how to take the box out. I pulled up the console but was only able to remove the bottom piece with the computer module. How do I take the whole box out? Deal said they’d replace it for $500 but I don’t need that. Similar to getting crumbs under a keyboard except I can’t figure out how to get it out. I’ve yet to find a name for the module box to get a cleaner search.