2019 Expy MAX with 6k miles has bad timing chain, axle seal leak, & pinion seal leak - lemon law?

[AdamNeedsInfo]

Bought this vehicle back in August. Original owner. Had about 100 miles or so when we took delivery. Being serviced by Ford right now for the 3 things listed in the subject. Pretty major stuff for a new vehicle, IMO. Anyone with experience with lemon laws? Is this a candidate?

Here are the symptoms, in case anyone experiences them down the road. This all happened in about the last 3 weeks. First symptom was some lagging during acceleration. At first, thought maybe it was in my head, foot slipped, etc. But happened a couple of times and then the check engine light came on a few days later. The light would come and go periodically. And then the lagging happened a few more times, often days apart, though. Very inconsistent. Then last week I noticed some fluid spots where I usually park. Put some cardboard under to confirm. Sure enough, leaking something. Took it in yesterday and got all this wonderful news. They'll need it about a week to make repairs. They have only diagnosed so far. Hopefully, they don't find more problems. But I'm very concerned that this is an indication of things to come. Thoughts?

 

[Deadman]

The warranty is there to address everything. Sit back and let them fix it and forget the lemon law BS.
The leaks are probably just your struts..... Known issue.

 

[99WhiteC5Coupe]

I underwent two vehicle repurchases in my state for two different GM vehicles, purchased new.

My state has very strong consumer laws for vehicle “lemons”. It defines a lemon if it meets one of four defined categories (it can meet more than one category). It also includes reasonable attorney fees, and the choice of a refund or a new vehicle (made by the consumer). It also includes sales tax and any finance charges.

One I handled myself via the BBB Autoline process (required in my state then). It involved binding arbitration. I prepared and present the case myself, and won.

The second one I had an attorney handle (after the law was strengthened).

The law often defines a lemon if the vehicle is out-of-service for repairs for a defined number of days, if more than one or more attempts are made to repair a safety feature defect (brakes, seatbelts, etc.), if more than a defined number of defects are repaired, or if more than a defined number of attempts are made to repair one defect.

I would encourage you to do some easy on-line research to see if your vehicle qualifies in your state (Michigan?). If so, you would have to make the decision to proceed. There are often very specific time and mileage restrictions.

If your vehicle qualifies in your state, be prepared for Ford to offer an extended warranty and a promise to fix the defects - if you drop your complaint. Keep METICULOUS records. Good luck.

 

[99WhiteC5Coupe]

The warranty is there to address everything. Sit back and let them fix it and forget the lemon law BS.
The leaks are probably just your struts..... Known issue.

I disagree.

A new vehicle purchaser should expect high quality and not serious defects early in the ownership period, especially on an expensive vehicle.

PS - “Known issues” are a classic example of poor quality.

 

[99WhiteC5Coupe]

https://www.michigan.gov/ag/0,4534,7-359-81903_20942-252777--,00.html

 

[Dice Roll]

Sucks for sure. Still have to give them a shot at it.

 

[sjwhiteley]

Brand new with 100 miles? Maybe I’m wrong, but a lot can happen in 100 miles...

 

[mquick5]

Brand new with 100 miles? Maybe I’m wrong, but a lot can happen in 100 miles...

Right, why did original owner only keep unit for 100 miles? I'm sure he lost several thousand on the trade in. He could of just rented a vehicle for 100 miles. They either knew something was wrong, or did something wrong to the unit, and unloaded it...

Sent from my SM-G930T using Tapatalk

 

[AdamNeedsInfo]

Just to clarify, the 100 or so miles or was just from the dealer trade. Another dealer drove it across the state to trade with my local dealer. I think it had less than 10 miles on it before the trade. It had not been off the assembly line for long.

 

[rjdelp7]

A Dealer Trade...NEVER! Someone being paid peanuts, to drive a long trip, during break-in. I am a firm believer of, how a vehicle is broken in, determines if it will have issues. I have owned many brand new vehicles and never had a engine issue. A co-woker had a nearly new 2011 F-150 with engine/turbo problems. They claimed the issue was so rare, Ford sent someone to inspect it for abuse. Lease vehicles are nothing more than long term car rentals. They get the minimum service, if any.

 

[Gumby]

I had the right front axle seal just done and the transmission cooler hose was leaking...again. Had the rear main seal done about 6 months ago. Yeah it sucks, but it was done all under warranty...