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SSM 51265 Various 2015-2023 Vehicles - Inoperative Or Clicking Sound From Power Folding Exterior Mirrors
Released December 20, 2022
Some vehicles equipped with power folding mirrors may exhibit power folding mirrors that are inoperative or exhibit a clicking sound. This may be due to the mirrors being manually folded in, during transportation, going through a car wash, bumped in a parking lot, or found during pre-delivery inspection (PDI). Prior to the replacement of any components, attempt to synchronize the mirrors by following the Power Mirrors Synchronization procedure. Refer to Workshop Manual (WSM) Section 501-09 Rear View Mirrors - General Procedures - Power Mirrors Synchronization.
Workshop Manual section referenced in SSM 51265...
NOTE: The power folding mirrors may need to be synchronized any time the mirrors are folded or unfolded without using the folding switch, or if a new power folding mirror is installed.
NOTE: The power telescoping mirrors may need to be synchronized any time the mirrors are extended or retracted without using the telescoping switch, or if a new power telescoping mirror is installed.
NOTE: If the power folding or power telescoping mirrors are continuously electronically moved, the power lockout feature disables the system for approximately 3-10 minutes to prevent damage to the power fold or power telescope motors. After 3-10 minutes have elapsed, normal operation resumes.
NOTE: The truck power folding mirror procedure is shown in the videos; other vehicles and power telescoping mirror procedure are similar.
Links to video demonstrations of Power Mirrors Synchronization procedure:
For vehicles equipped with the mirror control switch integral to the window switch> HERE
For vehicles equipped with the stand alone mirror control switch> HERE
Released December 20, 2022
Some vehicles equipped with power folding mirrors may exhibit power folding mirrors that are inoperative or exhibit a clicking sound. This may be due to the mirrors being manually folded in, during transportation, going through a car wash, bumped in a parking lot, or found during pre-delivery inspection (PDI). Prior to the replacement of any components, attempt to synchronize the mirrors by following the Power Mirrors Synchronization procedure. Refer to Workshop Manual (WSM) Section 501-09 Rear View Mirrors - General Procedures - Power Mirrors Synchronization.
Workshop Manual section referenced in SSM 51265...
Power Mirrors Synchronization
SynchronizationNOTE: The power folding mirrors may need to be synchronized any time the mirrors are folded or unfolded without using the folding switch, or if a new power folding mirror is installed.
NOTE: The power telescoping mirrors may need to be synchronized any time the mirrors are extended or retracted without using the telescoping switch, or if a new power telescoping mirror is installed.
NOTE: If the power folding or power telescoping mirrors are continuously electronically moved, the power lockout feature disables the system for approximately 3-10 minutes to prevent damage to the power fold or power telescope motors. After 3-10 minutes have elapsed, normal operation resumes.
NOTE: The truck power folding mirror procedure is shown in the videos; other vehicles and power telescoping mirror procedure are similar.
- Fold or retract both mirrors by hand.
- Using the power folding/power telescoping mirror switch, operate the mirrors until an audible click is heard.
- Operate the power folding or power telescoping mirrors an additional 3 to 4 times to synchronize the mirrors.
Links to video demonstrations of Power Mirrors Synchronization procedure:
For vehicles equipped with the mirror control switch integral to the window switch> HERE
For vehicles equipped with the stand alone mirror control switch> HERE
