SSM 53530 - 2021-2025 Various Vehicles - Heated/Cooled Seats, Heated Steering Wheel And/Or Front/Rear Defrost Inoperative After Remote Start Event

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HazBeen

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While described as a "Various Vehicles" message, further research reveals this SSM applies to the F-150, Maverick, Mustang, Mustang Mach-E, and Transit product lines.

Special Service Message 53530 - 2021-2025 Various Vehicles - Heated/Cooled Seats, Heated Steering Wheel And/Or Front/Rear Defrost Inoperative After Remote Start Event

Some 2021-2025 Ford vehicles may exhibit a condition where heated/cooled seats, heated steering wheel and/or front/rear defrost features will not turn on after a remote start is performed through the FordPass application or the key fob. These features then operate normally when commanded in the center display screen. This may be due to the customer not setting up their "Climate Settings" through the FordPass mobile application. To correct this condition, inform the customer they should perform a remote start from FordPass and then adjust the "Climate Settings" in the FordPass application as desired. These settings only need to be set once and will persist through subsequent remote starts. Heated and cooled seats will be set to Level 2 when turned ON via "Climate Settings" in FordPass during a remote start event. This is normal operating characteristic. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time.


Special Service Message 53530, as announced on Ford's Professional Technician System (PTS) website...

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bb37

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There are climate settings in the FordPass app? I'm not seeing them.
 
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HazBeen

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@bb37 : Thanks for the heads-up and I apologize for the confusion!

I've circled back, and I do not find this Special Service Message cross-referenced as applying to 2021-2025 Expedition/Navigator.

My further cross-checking indicates SSM 53530 applies to F-150, Maverick, Mustang, Mustang Mach-E, and Transit.

Why they didn't spell-out this short of an affected-models listing, I'll never know.

I will cross-reference future "Various Vehicles" announcements to avoid similar occurrences.

Once again, gratitude for the heads-up!
 
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