EcoBoost Issues

[Atticus Mabrry]

Took my 2018 Expedition in for leaking coolant...Ford finds the following:

1) Leaking Water Pump, Two Leaking Coolant Hoses
2) Failed VCT Unit
3) Software Update

They want to charge me full labor price for hoses (650.00) and the software update (60.00) for a vehicle still under power train warranty.

Is anyone else having these major failures in a vehicle that is barely a year and a half old? Fairly disappointing for a motor that is put in the F150 to fail like this.

 

[08navigator]

We had a leaking water pump on our 2015 ecoboost with 38k miles. I would be very suprised if your hoses were also leaking to where they needed replacing on a 2018. Sounds like bs to me

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[nate6966]

How is that not a warranty issue?

 

[Atticus Mabrry]

I agree. Anyone know how to contact Ford on this? The software update was for the mirror freaking out issue that I brought to their attention months ago and yet they couldn't fix it...and now that they can...its 60 bucks...madness.

 

[Atticus Mabrry]

Also...I am a bit worried after reading around...that they are bull ******** me on the VCT thing and its actually timing chain issues that are making the god awful cold start rattle sound. Anyone have any info on this? Even the service lady admitted it was bad and I have a hard time believing some solenoid is the issue. And then they call and offer me a loaner car because "it could take longer..." Oh boy!

And then there is this....same issue I am having!

 

[JExpedition07]

1(800)-392-3673

 

[JExpedition07]

What they call VCTs are what we owners call “Camphasers”. The term can be used interchangeably. The camphasers are at the end of the camshafts which the timing chains attach to. They phase or “change duration” of the intake and exhaust valves depending on conditions and inputs, they’ve used this technology in the Expedition since 2005 with the intro of the 3-Valve Triton V8 engines. Originally they were oil pressure actuated and nowadays are torque actuated. They’ve always had problems to put it bluntly, they work more often than not but....more complexity=more potential issues.

 

[Atticus Mabrry]

@JExpedition07 That is hilarious! But I have dealt with the corporate jokers before and all they wanted to do was send me to another dealer...which is why I am where I am now...dealer #3...so to put it bluntly here...I am just about over Ford. 75000 dollar vehicle and the motor is coming apart, seats came apart three times, mirrors pop constantly, back hatch has broken twice, and there is an exhaust rattle no one can explain. And to think I almost bought a Mercedes GLS and people warned me they had problems...

Best part...call to go pick up the loaner car...they gave it to someone else and don't have any more. Which one of y'all want to bail me out of jail later on tonight!?

 

[JExpedition07]

Let me see if I can pull up a TSB on this. I believe they issued one, so the dealer shouldn’t be playing these games.

 

[Artie]

@JExpedition07 an exhaust rattle no one can explain.

What’s the story on this exhaust rattle? Mine bumps agains the heat shield by the spare tire and it causes a clunk/rattle... I wedges some exhaust tape between the exhaust and the head shield and it shut it up.

On the Benz... it may be anecdotal but I know a couple different Benz owners and they all ***** and moan about their vehicles worse than I’ve read people ******** and moaning on here. The Benz repairs are far more expensive as well.