CPage
Member
They claim it is in alignment when I leave. Can't figure out why it won't stay.
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Is anyone have issues with their vehicle constantly being out of alignment? My 2012 Expedition XL will not stay in alignment. I have had this issue since I purchased it new. It is currently at the dealership, they have had it for THREE weeks and still can not figure out the problem. Any input would be greatly appreciated!!
"free tires" sounds like "we knew this was a problem please don't sue us"
More explanation would be helpful.
How did you know it was out-of-alignment?
How many times has the alignment been serviced at your dealer?
What was done each time it was serviced?
What has the service advisor told you is the reason they have kept your vehicle for three weeks?
Although not a Ford or an SUV, I had a friend that purchased a new Toyota Camry (never wrecked or damaged). The front end repeatedly wore out tires prematurely and had a slight pull to one side. Repeatedl trips to the dealer did not resolve the problem, until it was determined the front unibody dimensional specifications were not correct. The dealership speculated that the vehicle was ratcheted down too tight while being transported to the dealership when new, which caused the vehicle to not be aligned properly even when set to the alignment specifications.
They claim it is in alignment when I leave. Can't figure out why it won't stay.