I work for a cellular company, my wife works at another, and have family members that work for two different companies other than the ones we work for. With that being said, they all follow each other sooner or later in policies, pricing, products and all have positives or negatives. Incredible amount of information to be learned (use, billing,ect.) for what looks to be a simple phone. Porting is not always the answer as those same problems or different ones arise with that new carrier. In the cellular business one thing is always a constant, CHANGE. I can state as with anything do as much research on your area and how you want to use your phone before picking a carrier, service, whatever. Bottomline, Downside to getting service is dealing with a salesperson whose job is to sell (hopefully you get the perfect one). So talk to as many people you can to get the best out of what you want (more positives than the negatives) because if you don't the hold time to talk to anyone at any company about any problem will drive you mad. ALERT: Do not attempt to port your cell number to a landline service or vice versa until the end of Feb. Porting is not a very positive customer experience as of right now. 2 companies involved, 2 software systems, and the National Porting Admin Center playing the FCC moderator in the middle before port completes. That is the easiest scenerio and has many places to fail or hang up along the way and remember .... that is the easiest scenerio. A bad representative in whatever department you reach is the worst experience you can have with any carrier as it always seems you never get the same answer, or if it is the same it's the one you didn't want to hear. Good luck to you all. FYI- AT&T Wireless is on the auction block and taking bids to be bought out.
