Sounds like a loose connection to me as well. I had it happen once to my 2018 and ended up disconnecting the negative terminal and reconnecting after 5 minutes. it did the trick to get the screen back on. Sometimes my apple car play will also glitch and then fix itself after I unplug and plug...
I took my 2018 Expedition in for a tire rotation and they noticed both front shocks/struts were leaking fluid. I didn't see the fluid was noticeable in my driveway. I called the dealer to order the new parts over the phone and they did. Took the dealer almost a week to get the parts in, then...
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