3rd shock blown out on 2018 XLT

[xRichx]

Dropped ours off yesterday for 1 visual leak and the service agent called me later to say they were replacing all 4. 3 showed leaks and she said it’s a matter of time before the 4th one starts leaking. Hoping these replacements hold up longer.

 

[ManUpOrShutUp]

Dropped ours off yesterday for 1 visual leak and the service agent called me later to say they were replacing all 4. 3 showed leaks and she said it’s a matter of time before the 4th one starts leaking. Hoping these replacements hold up longer.

If you replaced them with Motorcraft, they won't hold up. I had multiple replacements fail in ~30K miles before giving up and getting Bilsteins.

 

[Shaffer9]

Any chance the dealer would install the bilsteins instead of the replacement OEM if you provide them? Just wouldn't have warranty applicable to that part going forward.

 

[jastevenson]

What color is the shock fluid? Or is it clear like mineral oil?

 

[duneslider]

What color is the shock fluid? Or is it clear like mineral oil?

Yes, it is pretty clear. When I first saw mine leaking I thought it was water that had dripped off but when the puddle was still there the next day I realized it wasn't water. Its pretty clear and thin.

 

[mactlc]

I did not realize so many people had this problem with the factory shocks, I changed my 2015 Epy for the second time last summer with bilsteins 5100, so far the ride quality is good and no leaking. hopefully when I tow this summer I don't have any more blown shocks.

 

[aziz]

my 2019 limited 10,000k start leaking from last night, tomorrow i will go to dealer my old explorer 2011 until 2019 never leaked from anything.

 

[Oscar1]

I have 6,000 miles on mine started seeing a leak . Called dealer had to make a appointment for them to look at leak , take pictures & contact ford for a OK to order & replace struts . Then have to make another appointment to have them replaced if Ford thinks they are leaking enough .

 

[Soliyou]

My front passenger was replaced due to visible leak and clunk. The driver’s side is seeping but the dealer refused to replace it saying that Ford only allows them to replace shocks when they have significant leak.

 

[wakeboarder]

My front passenger was replaced due to visible leak and clunk. The driver’s side is seeping but the dealer refused to replace it saying that Ford only allows them to replace shocks when they have significant leak.

How much of a leak is there now? If it is dripping on the ground, then that is definitely too much.

 

[Soliyou]

Not too much leak but you can definitely see wetness. It also clunked in cold weather. As the weather got warm I dont hear It anymore.

 

[MJ2018]

I took my 2018 Expedition in for a tire rotation and they noticed both front shocks/struts were leaking fluid. I didn't see the fluid was noticeable in my driveway. I called the dealer to order the new parts over the phone and they did. Took the dealer almost a week to get the parts in, then when I showed up to Ford, they said they needed to inspect there was actually an issue before just replacing it on my word. What a joke.. I had less than 12K miles on my expedition, although I did take it on some moderate to hard trails in the desert. So I just chalked it up to me overheating them and caused them to fail. After reading all these threads I see it's more than just a couple SUV's. Love the expedition as a whole and the replacement struts have been holding up fine, but I also haven't pushed the vehicle since. Next time they fail I will definitely be upgrading the suspension system. Any recommendations is much appreciated!

 

[duneslider]

I took my 2018 Expedition in for a tire rotation and they noticed both front shocks/struts were leaking fluid. I didn't see the fluid was noticeable in my driveway. I called the dealer to order the new parts over the phone and they did. Took the dealer almost a week to get the parts in, then when I showed up to Ford, they said they needed to inspect there was actually an issue before just replacing it on my word. What a joke.. I had less than 12K miles on my expedition, although I did take it on some moderate to hard trails in the desert. So I just chalked it up to me overheating them and caused them to fail. After reading all these threads I see it's more than just a couple SUV's. Love the expedition as a whole and the replacement struts have been holding up fine, but I also haven't pushed the vehicle since. Next time they fail I will definitely be upgrading the suspension system. Any recommendations is much appreciated!

Pretty sure they will leak again. I don't think they have changed the shocks at all. I just went ahead and went with Bilstein's and personally prefer the ride to the stock ones, a little more firm and controlled.

 

[kpat]

So just replaced all 4 tires that were cupped at 29k! Ugh had it aligned and tires changed and balanced. Still feels a bit bumpy. Could this all be due to bad shocks/struts???? 2018 Exp

 

[WrekEE]

I have a Limited with CCD and was told by dealer the strut is leading.. found out because the Quick Lane screwed up and didn't tighten the oil filter 2x.. and I eventually took it into the service station to check. Of course they found out that Quick Lane screwed up.... but also told me the front left strut was blown.

Am i the only one here with CCD that failed?

 

[JennyD]

What a joke.. I had less than 12K miles on my expedition, although I did take it on some moderate to hard trails in the desert. So I just chalked it up to me overheating them and caused them to fail. After reading all these threads I see it's more than just a couple SUV's.

Doubt it was your fun on the trails... I just went to the dealership for an oil change at 10k and 3 of the 4 are leaking. No off-road and pretty light driving. Now waiting for parts, although after reading this thread I guess I should hope they aren't back-ordered.

Once it's out of warranty I think I'll take the others' suggestion and put Bilstein 5100s on if/when they go again.

 

[Lee Dame]

I just had all 4 shocks replaced (and a front left wheel bearing) at 8,500 miles. Mine is a 2018 Limited with the towing package. Planning to upgrade to the Bilstein shocks once I'm out of warranty. Not very happy after having spent this much money on a vehicle and having these sort of problems at such low mileage. This is the first Ford I've owned in many years and it may be my last.

 

[ManUpOrShutUp]

I just had all 4 shocks replaced (and a front left wheel bearing) at 8,500 miles. Mine is a 2018 Limited with the towing package. Planning to upgrade to the Bilstein shocks once I'm out of warranty. Not very happy after having spent this much money on a vehicle and having these sort of problems at such low mileage. This is the first Ford I've owned in many years and it may be my last.

The shocks are garbage. I went to Bilsteins in the rear after numerous replacements and have had no issues since. My front Ford shocks are still holding up. I have Bilsteins for the fronts in the box though. I also had issues with one of my wheel hub assemblies up front and replaced it with an SKF.

 

[jastevenson]

Are you satisfied with the on-road ride quality of the Bilsteins?

The shocks are garbage. I went to Bilsteins in the rear after numerous replacements and have had no issues since. My front Ford shocks are still holding up. I have Bilsteins for the fronts in the box though. I also had issues with one of my wheel hub assemblies up front and replaced it with an SKF.

 

[ManUpOrShutUp]

Are you satisfied with the on-road ride quality of the Bilsteins?

Yeah, I'm good with them (Bilstein 4600s). I don't find them to be much stiffer than stock. It might be worth noting that I absolutely detest a buoyant ride (a la Chevy Tahoe / Suburban) though.