CSP 23B62 - 2023 Expedition built 7-20-2023 to 8-16-2023; 2023 Navigator built 7-20-2023 to 8-9-2023; With 3.5L Engine - Engine Long Block Replacement

drewgost · Jan 9, 2024

99WhiteC5Coupe said:
I would speak with an attorney that specializes in consumer laws in your state.

Thanks for the reply, I will start looking today in Massachusetts.
I have been reading a lot about this exact circumstances with other car owners, everyone has to know that when they rip that engine out, the vehicle will never look like the "Factory Vehicle" again. Not to mention the possibility of things not being put together properly to get it done fast.
My background " Mechanic for 7 years of my life 5 in dealerships, 35 years as an Elevator mechanic" I know my 2+ month old Expedition with 1500 miles on it will never look the same.

99WhiteC5Coupe · Jan 9, 2024

drewgost said:
Thanks for the reply, I will start looking today in Massachusetts.
I have been reading a lot about this exact circumstances with other car owners, everyone has to know that when they rip that engine out, the vehicle will never look like the "Factory Vehicle" again. Not to mention the possibility of things not being put together properly to get it done fast.
My background " Mechanic for 7 years of my life 5 in dealerships, 35 years as an Elevator mechanic" I know my 2+ month old Expedition with 1500 miles on it will never look the same.

And you will never be a happy customer or satisfied with your vehicle.

I wish you luck and best wishes with the matter.

5280tunage · Jan 9, 2024

Speed 330 said:
It should be expensive for the dealership after all these vehicles cost 40 50 60 70,000 now the least they could do is fix their **** ups

That scares me, my heavy mechanic at Ford that had to do phasers and both turbos, said that in many cases for engine work like this he's recommending they pull the body. that seems like a whole lot more than 17 hours, but then again i trust he wants to do it right, not as fast as possible as part of a recall.

GlennSullivan · Jan 9, 2024

5280tunage said:
That may be the cleanest way to do it, I know it was the procedure with Excursions.

drewgost · Jan 10, 2024

5280tunage said:
That scares me, my heavy mechanic at Ford that had to do phasers and both turbos, said that in many cases for engine work like this he's recommending they pull the body. that seems like a whole lot more than 17 hours, but then again i trust he wants to do it right, not as fast as possible as part of a recall.

Thanks for that information. Do you feel a typical Ford Dealership has the ability to "Pull the body"?
Also do you have any contacts to get ford to just replace my vehicle with a factory new one considering that they must have known about this prior to my purchase on Oct 1, 2023 as well as I only have 1565 miles on it.
Thanks
Drew

drewgost · Jan 10, 2024

Are there any other members of this forum that has this model expedition or any of the other vehicles involved in this nightmare? I would love to discuss the appropriate action.

Soliyou · Jan 10, 2024

drewgost said:
Thanks for that information. Do you feel a typical Ford Dealership has the ability to "Pull the body"?
Also do you have any contacts to get ford to just replace my vehicle with a factory new one considering that they must have known about this prior to my purchase on Oct 1, 2023 as well as I only have 1565 miles on it.
Thanks
Drew

Yeah, with a lift, pulling the body is max a 2 hr job, but many of the steps have to be done for engine replacement anyways (disconnecting coolant lines, ac, electrical connectors). So it may add one more hour but save 5-6 hrs on the engine replacement itself. Plus you avoid the scratches from the tech leaning on the fenders. Any ford technician with 3-4 years of experience will be able to do it easily. Plus it gives them space to do a better job torquing all bolts and nuts.

I would say, try to fight for a replacement, if not, then at least a 100k miles extended warranty.

drewgost · Jan 11, 2024

Soliyou said:
I would say, try to fight for a replacement, if not, then at least a 100k miles extended warranty.

Thank you for the reply

Flathead40 · Jan 13, 2024

Our 23 is an Aug. build, but looks like our VIN is not included so must be just outside the range because we did not get a letter nor does it show up for us on the ford owner site. However I will keep an eye on it, we have nearly 10k on it already so I’d figure if ours had the issue it might be visible by now.

drewgost · Jan 13, 2024

Flathead40 said:
we did not get a letter nor does it show up for us on the ford owner site

Glad to hear you may be safe from this nightmare, but keep an eye for all recalls with VIN

https://www.ford.com/support/recalls/

Put in your VIN, it may say no recalls but look for

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Engine long block replacement
You can also look at your sticker if you have it for the build date.

CSP 23B62 - 2023 Expedition built 7-20-2023 to 8-16-2023; 2023 Navigator built 7-20-2023 to 8-9-2023; With 3.5L Engine - Engine Long Block Replacement

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