Thank you for all of that information 99WhiteC5Coupe.
I am curious did you make out in your favor against GM? I am in MA and will be calling an attorney that specializes in Consumer Protection today, when I get home from work. When you went through your problem did you allow them to take the vehicle in, as they are pressuring me to bring in the vehicle, but I will not give it to them until I find out my rights.
Thanks again!
Drew
My state of Ohio has very strong consumer protection laws regarding new motor vehicles purchases.
In the first case - I filed through binding arbitration through the BBB AutoLine Program - required at the time by state law. I presented the case myself. I won and chose a refund + tax (14 separate defects in the first 4,000 miles and in shop more than 30 days).
After that - the second case I used an attorney. The state law had been amended to include reasonable attorney fees for the vehicle purchaser - if successful. Multiple unsuccessful attempts to repair a suspension defect and in shop more than 30 days. I chose a new car, which turned was the next model year due to the timing.
I have no experience with Ford and the lemon law. But don’t think a manufacturer will go out of their way to help you get a new car out of the goodness of their heart.
In both of my cases I was not pressured to bring the car in for repair (the dealer was good). However, GM initially offered an extended warranty / service plan - which I did not want. I was not happy with the cars and they were defective. I wanted them replaced.
Good luck and best wishes.