Possible Transmission Issue !! NEED HELP

[Ashok]

Vehicle Info
2020 Ford Expedition Max
Mileage 47k

The other day I was accelerating to 75 MPH and the road was empty. I thought lets see how 100 feels like. Then I pressed my foot further on the Acceleration paddle and all of a sudden heard a minor bump of transmission and saw the wrench sign and say check MANUAL and the engine didn't work for 3 seconds +/-. After this it was all normal. I didn't see any check engine light on . Later, I called the service Dept at a dealer in my city, they told me it may be not something you have to worry about. You may have gotten into the PERFECT STORM where you accelerate and the auto transmission was shifting the gear at the same time.
Im still worried since its only 47K mile and I think its still under warranty. What should I do?

 

[Ruben_72]

Powertrain is 5 yr or 100k if I remember right so I would take it in and have it looked at

Sent from my IN2019 using Tapatalk

 

[Squark]

Does it always happen when you repeat those steps? I had a bad ignition coil that would cause a misfire when I went to full throttle, but it was fine under normal conditions.

 

[Ashok]

It happened once and it hasn't repeated since. Please keep in mind it happened in a matter of 3-5 seconds when the wrench was shown on the dashboard. The vehicle drove normally without any caution light on since then. Now I kind of fear to accelerate.

 

[FlyBry]

Try to repeat the procedure 2 - 3 times, on your way to the Dealership. Taking it in to the Dealer can be a PITA, but a quick scan by them is your peace of mind, and you have it documented, whether all good, or if any issue.

 

[aggiegrad05]

Did you FordPass App log the code (I think it's supposed to and sometimes it actually does!)?

 

[Ashok]

Thats the first thing I checked and it still says NO ISSUES FOUND.

 

[99WhiteC5Coupe]

Powertrain is 5 yr or 100k if I remember right so I would take it in and have it looked at

Sent from my IN2019 using Tapatalk

The base power train warranty for the 2020 Ford Expedition is 5 years or 60,000 miles.

 

[Soliyou]

I would keep an eye on transmission temp (should be around 210) and check transmission fluid level.

If both are fine, give it more sudden accelerations to force it to act up!

 

[MxRacer965]

Check to see if there are any stored codes perhaps. I just dealt with a 2019 Ram 1500 with similar miles that had the entire transmission replaced. It had issues shifting between gears twice, acted like it hit neutral before banging into 3rd then refusing to shift until i shut it off and started it again. P0733 was thrown; gear 3 improper ratio. First time I cleared the CEL and dealer said “all is fine”. It did it again a couple weeks later so I left it. The CEL went out eventually but the code was still stored. They were able to use that, get an active code, and found the fluid was burnt, so FCA authorized an entire new transmission.

Anyway, different vehicles and symptom, but might be worth checking for a code, just in case.

 

[Calidad]

Lots of electronic stuff in modern cars. First. 20k is the electronic honeymoon once the faulty stuff shakes out the numbers show issues are rare till high mileage. Thats why standard warranty is typically 36k.

 

[Knut]

I've had similar experience with my 2019 Max XLT. Never seen any light, but it sounds and feels like the Transmission is coming apart. I also tow a Travel Trailer during the summer months, and that's when I had
this happen twice. Also once or twice doing exactly what you were doing....

 

[Wangle]

Vehicle Info
2020 Ford Expedition Max
Mileage 47k

The other day I was accelerating to 75 MPH and the road was empty. I thought lets see how 100 feels like. Then I pressed my foot further on the Acceleration paddle and all of a sudden heard a minor bump of transmission and saw the wrench sign and say check MANUAL and the engine didn't work for 3 seconds +/-. After this it was all normal. I didn't see any check engine light on . Later, I called the service Dept at a dealer in my city, they told me it may be not something you have to worry about. You may have gotten into the PERFECT STORM where you accelerate and the auto transmission was shifting the gear at the same time.
Im still worried since its only 47K mile and I think its still under warranty. What should I do?

You mentioned "100" mph. Any chance you hit the speed limiter at 102 mph? I, of course, have only heard of this happening, and have never experienced it myself.

 

[Ashok]

I didn’t hear anything or was busy getting worried about the transmission at 100 MPH or may have missed it.

Do the dealer charge for just taking the vehicle for diagnostic purpose at 47k miles. 2020 expedition have 60k miles warranty on the transmission. If there was a wrench sign on the dash for 5 seconds while it happened - the system must have recorded it and can be tracked during computer diagnostics.
Let’s say if they find that message - are dealers obligated to do transmission checks and will this be covered by warranty ?