JJONES696
New Member
Good afternoon all, administrators please relocate this post if this is not the proper location it should be in.
My name is Jesse Jones, I work at one of the largest Ford dealerships in Northern Virginia in the service center. I would like to reach out and offer a possible life-line to anybody experiencing issues and or catastrophic transmission failure including but not limited to the 10 speed 10R80 transmission. As I recently transferred from another Ford dealer I am well aware that one of the biggest complaints from owners is the extensive wait list involving most dealers transmission shops. In many cases including the dealership I previously worked at, we were booking out months in advance for a simple diagnosis not including repair. I am sure some of you have experienced this and I am well aware that it has or will leave sour taste in your mouth as a consumer. I am excited to announce that is not the case in this service center. Typical turn around time is 1-2 weeks, in some cases depending on shop-load of course we have been able to diagnose, rebuild, and or remove and replace the units in 3-4 business days. I would be happy to answer any questions regarding what Ford has done so far to rectify these issues, including the updated parts designs. I have a fully staffed transmission shop full of experienced technicians eager to get these vehicles repaired in a timely fashion. Another concern a lot of people have had is what can be done if the vehicle is outside of the factory 5 year 60K warranty, I would be happy to talk about proceedings under that scenario as well. You can reach our main line at 571-506-0888 or myself directly at [email protected]
My name is Jesse Jones, I work at one of the largest Ford dealerships in Northern Virginia in the service center. I would like to reach out and offer a possible life-line to anybody experiencing issues and or catastrophic transmission failure including but not limited to the 10 speed 10R80 transmission. As I recently transferred from another Ford dealer I am well aware that one of the biggest complaints from owners is the extensive wait list involving most dealers transmission shops. In many cases including the dealership I previously worked at, we were booking out months in advance for a simple diagnosis not including repair. I am sure some of you have experienced this and I am well aware that it has or will leave sour taste in your mouth as a consumer. I am excited to announce that is not the case in this service center. Typical turn around time is 1-2 weeks, in some cases depending on shop-load of course we have been able to diagnose, rebuild, and or remove and replace the units in 3-4 business days. I would be happy to answer any questions regarding what Ford has done so far to rectify these issues, including the updated parts designs. I have a fully staffed transmission shop full of experienced technicians eager to get these vehicles repaired in a timely fashion. Another concern a lot of people have had is what can be done if the vehicle is outside of the factory 5 year 60K warranty, I would be happy to talk about proceedings under that scenario as well. You can reach our main line at 571-506-0888 or myself directly at [email protected]
