I'm dealing the same issue with my 2022 Expy Platinum. We had temperature in the teens. I took our vehicle into the local dealership a few days later to ask that the spoiler and roof damage be inspected and covered under warranty and referenced the service bulletin posted in this thread.
First visit to dealership: Dealer inspected, generally agreed with me, and sent pictures to Ford.
Second visit to dealership: Dealer was working with a local, Ford-approved body shop. Body shop reported that roof damage was worse than initially believed. Dealer is ordering a new roof panel (section of the roof, not the whole roof), and we're waiting for it. No ETA. Repair is not done.
The dealership agrees this should be covered under warranty and seems to be doing what is necessary to get it right, which I appreciate. I'm optimistic. With that said:
1. The service rep says the spoiler size is redesigned and somewhat smaller. Is that right? I thought it was a manufacturer install issue, and the margin needs to be corrected.
2. I haven't seen anything in writing confirming that Ford agrees this is covered under warranty. When I asked for that, the dealership said that's not put in writing and given out, and when I called Ford's corporate customer service line, she said essentially the same thing. The dealership hasn't asked me to sign anything saying I have to pay for the repair, so that gives me some comfort. If anyone here has more experience with Ford warranties, please let me know if I should ask again for additional assurance.